Treasury Services Expert: Client-Impact Support

Priority Dispatch Corp.; Fenton (MI); On-site; USD 52,000 - 76,000; Full time

Job summary

Priority Dispatch Corp. seeks a Treasury Services Specialist to serve as the primary contact for Treasury services support. You will handle calls, process service requests, and drive first-call resolution for Treasury products such as ACH Origination, Online Wires, Bill Pay, and related tools.

You will schedule trainings, assist in audits, and help prepare monthly dashboards for senior management. Strong communication and problem-solving skills are essential.

Qualifications

• Strong written and verbal communication skills.
• Experience with Treasury products is preferred.
• Ability to troubleshoot and resolve issues on first contact.

Responsibilities

• Answer incoming calls quickly and escalate when needed.
• Process and complete all Treasury service requests from email/portal.
• Schedule and conduct product training sessions for Treasury customers.
• Assist in internal audits and reporting for treasury products.
• Prepare monthly Treasury Services statistics dashboard for senior management.

Skills

Effective communication

Problem solving

Customer service

Training delivery

Education

Bachelor\'s degree in business or related field

Tools

Treasury systems

ACH Origination

Bill Pay

Job description

Priority Dispatch Corp. seeks a Treasury Services Specialist to serve as the primary contact for Treasury services support. You will handle calls, process service requests, and drive first-call resolution for Treasury products such as ACH Origination, Online Wires, Bill Pay, and related tools.

You will schedule trainings, assist in audits, and help prepare monthly dashboards for senior management. Strong communication and problem-solving skills are essential.