Treasury Payments & Operations Specialist

Central National Bank TX; Waco (TX); On-site; USD 65,000 - 86,000; Full time

Job summary

Central National Bank TX is seeking a Treasury Management Operations Specialist to support commercial customers with ACH processing, returns, and service implementations. You’ll troubleshoot issues, document processes, and back up wire processing as needed.

You should be detail-oriented, responsive, and eager to learn Treasury Management products, banking systems, and payment workflows, delivering reliable support to key clients while upholding compliance and quality standards.

Qualifications

• Excellent customer service, communication, and troubleshooting skills.
• Strong attention to detail, organization, and accuracy.
• Ability to work independently, take ownership, and prioritize multiple responsibilities.
• Desire to develop a strong understanding of ACH, Treasury Management products, banking systems, and payment processes.
• Proficiency in Microsoft Outlook, Word, and Excel.
• ACH, Treasury Management, or payment operations experience is preferred.
• AAP certification is a plus; candidates willing to obtain after hire.

Responsibilities

• Process ACH originations, returns, NOCs, exceptions, and transaction research.
• Manage proof of authorization requests, documentation, tracking, and follow-up.
• Ensure ACH activity complies with Nacha rules, OFAC requirements, and internal controls.
• Maintain accurate records and assist with audits and regulatory reviews.
• Provide backup support for wire processing and exceptions as needed.
• Assist customers with service changes, user maintenance, account and limit updates, and other TM requests.
• Implement and support services such as online banking, ACH origination, Remote Deposit Capture, and Positive Pay.
• Troubleshoot customer issues and follow them through to resolution.
• Assist with customer onboarding, training, testing, and documentation.
• Participate in Treasury Management projects, process improvements, and product enhancements.

Skills

Customer service

Communication

Troubleshooting

Attention to detail

Organization

Accuracy

Independent work

Ownership

Prioritization

Treasury/ACH knowledge

Education

AAP certification (preferred)

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Central National Bank TX is seeking a Treasury Management Operations Specialist to support commercial customers with ACH processing, returns, and service implementations. You’ll troubleshoot issues, document processes, and back up wire processing as needed.

You should be detail-oriented, responsive, and eager to learn Treasury Management products, banking systems, and payment workflows, delivering reliable support to key clients while upholding compliance and quality standards.