Treasury Management Support Analyst I (Bilingual)

Banesco USA; Miami (FL); Sur place; USD 60 000 - 85 000; Plein temps

Résumé du poste

Banesco USA in Miami, FL is seeking a Treasury Management Services Supt. Analyst I to support the TMSS Team Lead and ensure high-quality client-focused service in Treasury Management offerings.

The role requires 2–3 years in Treasury Management or customer service, strong MS Office skills, and bilingual English/Spanish communication. You will assist with reporting, product testing, and user guides while coordinating system upgrades and maintaining compliance.

Qualifications

• Bachelor’s degree or equivalent experience.
• 2–3 years of Treasury Management or customer service experience.
• Advanced computer skills including Microsoft Office.
• Knowledge of related State and Federal banking compliance regulations.
• Bilingual English and Spanish.
• Strong verbal and written communication skills with the ability to communicate at all levels.

Responsabilités

• Respond to inquiries and provide technical assistance and customer service to internal and external clients regarding Treasury Management products and services.
• Review daily Treasury Management reports detailing transactions and activities and take actions per policies.
• Gather product usage information for month-end and bi-weekly reporting.
• Participate in testing and evaluation of new products and upgrades for existing products.
• Create and maintain client user guides, instruction manuals and procedures for the department.
• Coordinate and communicate system upgrades, enhancements or changes to all Treasury Management system users and frontline staff.
• Serve as a back-up for the Treasury Management Specialized Team Lead.
• Complete annual training program.
• Perform other functions and/or duties as assigned.

Connaissances

Bilingual English/Spanish

Treasury Management

Microsoft Office

Customer Service

Formation

Bachelor's degree

Outils

Jack Henry

Description du poste

Banesco USA in Miami, FL is seeking a Treasury Management Services Supt. Analyst I to support the TMSS Team Lead and ensure high-quality client-focused service in Treasury Management offerings.

The role requires 2–3 years in Treasury Management or customer service, strong MS Office skills, and bilingual English/Spanish communication. You will assist with reporting, product testing, and user guides while coordinating system upgrades and maintaining compliance.