Treasury Management Specialist

Gulf Capital Bank; Houston (TX); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

401(k)

401(k) matching

Dental insurance

Job summary

Gulf Capital Bank is seeking a Treasury Management Specialist to support online banking setup, client training, and daily treasury operations. You will review reporting, assist with wire processing, and maintain client accounts in a compliant, client-focused environment.

The role requires meticulous attention to detail, strong communication, and the ability to work across departments to improve processes while adhering to bank policies and regulatory standards.

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to analyze information and use sound judgment.
• Proficiency with Microsoft Office and basic banking systems.
• Ability to manage time effectively and work with multiple tasks.

Responsibilities

• Set up online banking profiles for clients and provide product training.
• Review and complete reporting requirements and assist in wire operations.
• Support client operations, including account maintenance and password resets.
• Ensure regulatory compliance training and participate in annual audits.
• Assist in processing treasury activities and develop process improvements.

Skills

Communication skills

Analytical skills

Microsoft Office

Time management

Attention to detail

Problem solving

Self-motivated

Leadership

Regulatory knowledge

Education

High School Diploma

Associate’s Degree

Job description

Benefits:

• Health insurance
• Paid time off
• Vision insurance
• 401(k)
• 401(k) matching
• Dental insurance

The Treasury Management Specialist will perform a variety of functions to ensure the efficient operation of the area in accordance with established Bank policies and procedures as well as federal, state, and local regulations. Responsible for setup and review of online banking profiles for clients as well as product training and troubleshooting, reviewing, and completing reporting requirements. Additional responsibilities include but are not limited to, assisting in wire operations, and client operations. Will have shared responsibility for daily workflow and process improvements. Must have the ability to work flexible hours I.E., between 7:30 a.m. to 6:00 p.m. on-site.

Duties/Responsibilities

• Responsible for daily tasks assigned by Management. Tasks should be completed according to policies and procedures.
• Set up commercial treasury system access to approved product with the appropriate permissions.
• Perform Customer Training related to consumer and commercial online banking for new products and as needed or requested.
• Compile and track appropriate product agreements, resolutions and setup forms for products sold and communicate with customers concerning outstanding documentation needed.
• Respond to customer inquiries and requests in a prompt and courteous manner.
• Reset customer passwords or user lockouts using appropriate identification methods.
• Review Daily Reports from the Wire and Treasury Systems
• Perform daily positive pay review and processing requirements.
• Prepares Necessary Monthly Reports related to treasury activities as assigned.
• Performs necessary Treasury Product Annual Reviews
• Develop, modify, and implement appropriate policies and procedures as needed.
• Prepare requests for audits and answer audit issues. Ensure department quarterly self‑audits are completed and issues are addressed.
• Attention to regulatory requirements and compliance training applicable to position (Bank Secrecy Act, Customer Information Privacy, etc.)
• Provide bank personnel with information to help solicit, establish, and maintain commercial banking relationships with a focus on treasury management products and core deposit growth.
• Help generate a variety of prospect lists from existing customer referrals and sources and assist with analyzing customer data.
• Assist with the preparation of written proposals, RFP responses, and comparative analysis via internal systems for relationship manager/officer to utilize in presentations.
• Assist in ACH Processing, ACH Disputes, ACH Originations, ACH Non‑post, and ACH Returns
• Assist wire operations department as needed with general tasks, including but not limited to processing incoming and outgoing wire transfers, review and completion of daily reports, customer inquiry and wire investigations.
• Assist client operations department as needed with general tasks, which may include account maintenance, stop pay processing, new account reviews, debit card maintenance and reports, exception item maintenance, check returns and adjustments.
• Meets established goals.
• Track referrals, identify opportunities for providing additional products or services to customers, and follow‑up with relationship managers/officers on outstanding items.
• Complete all required compliance and internal educational classes on a yearly basis.
• Perform duties related to the Bank Secrecy Act under the guidance of the BSA Officer.
• Other duties may be assigned.

Required Skills/Abilities

• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Must demonstrate strong analytical skills and the ability to use sound judgement.
• Advanced organizational and time management skills.
• Proficiency in Microsoft Office suite of products.
• Outstanding written and verbal communication skills.
• Must be a self‑starter and highly motivated.
• Good written and verbal communication skills.
• Excellent leadership skills with a problem‑solving ability.
• Pleasant telephone skills and courteous manner necessary.
• Ability to work effectively and to communicate with all levels of management, branch network, and internal departments.
• Knowledge of Bank products, services, and Branch operating policies & procedures.
• Utilize technology to solve root causes of issue and to eliminate manual processes.
• Strong sense of urgency.
• Integrity, discretion, and respect for confidential information are essential.

Education and Experience

• High School Diploma required, Associate’s Degree in or related field, preferred.
• At least 3-5 years of related experience required.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Disclaimer The above information has been designed to indicate the general nature and level of work performed within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job. Incumbent must attend work on a regular basis, on time, and withstand varying degrees of stress. This position description describes the minimum selection requirements to qualify for the position. Promotion and other employment decisions are based on employer needs, being in good standing, fully competent performance, and other non‑discriminatory subjects. As of the date shown below, the contents of this job description are intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties and skill required of personnel so classified. Further, essential job functions are subject to change based upon business needs.