Treasury Management Operations Lead — Client Impact & Growth

Bank First; Beloit, Manitowoc (WI, WI); On-site; USD 90,000 - 120,000; Full time

Job summary

Bank First in Manitowoc, WI is seeking a Treasury Management Operations Officer to lead the TM department, ensure top‑notch customer service, and align operations with the bank’s strategic plans. You will oversee product implementation, client onboarding, and risk management across treasury services.

The role emphasizes collaboration with relationship managers, business bankers, and branches to deliver superior treasury solutions and support to commercial clients.

Qualifications

• Bachelor’s degree in business or related field.
• 5+ years of Treasury Management experience or similar.
• Excellent verbal and written communication.
• Detail-oriented and able to train others.

Responsibilities

• Develop and execute TM operational strategy including account setup and product implementation.
• Lead client training and service level agreements to ensure customer satisfaction.
• Coordinate with bankers to solicit and manage treasury management deals.
• Oversee TM staff performance, reviews, and reporting.

Skills

Excellent communication

Team leadership

Customer service orientation

Education

Bachelor’s degree in business or related field

Graduate degree preferred

Job description

Bank First in Manitowoc, WI is seeking a Treasury Management Operations Officer to lead the TM department, ensure top‑notch customer service, and align operations with the bank’s strategic plans. You will oversee product implementation, client onboarding, and risk management across treasury services.

The role emphasizes collaboration with relationship managers, business bankers, and branches to deliver superior treasury solutions and support to commercial clients.