Remote Deposit & Treasury Operations Lead

Servbank; Oswego Township (IL); On-site; USD 70,000 - 95,000; Full time

Job summary

Servbank is hiring a Deposit and Treasury Operations Supervisor to lead daily deposit and treasury activities, ensuring accurate, on-time processing and strict compliance with regulations. The role includes coaching staff, overseeing account maintenance, cash management services, and workflow improvements.

Collaboration with multiple departments drives efficiency and risk management. The position emphasizes supervisory responsibilities, process optimization, and adherence to BSA/AML and NACHA

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree in business, finance, accounting, or related field preferred.
• Minimum of 3–5 years of banking operations, deposit operations, treasury operations, cash management, or related financial services experience.
• Prior supervisory, team lead, training, or workflow coordination experience required.
• Working knowledge of deposit products, treasury management services, ACH, wires, check processing, exception processing, reconciliations, and digital banking support.
• Knowledge of banking regulations including BSA/AML, OFAC, NACHA, funds transfer requirements, and deposit compliance expectations.
• Strong understanding of operational risk, internal controls, audit requirements, and procedure documentation.

Responsibilities

• Supervise daily deposit and treasury operations activities to ensure accurate, timely, and compliant processing of transactions, maintenance requests, client support items, and operational exceptions.
• Lead, coach, and develop team members by assigning work, monitoring performance, providing training, and supporting continued professional development.
• Oversee deposit operations functions, including account maintenance, exception item processing, adjustments, reconciliations, stop payments, returned items, research requests, and operational reporting.
• Provide operational oversight for treasury services, including ACH, wire transfers, remote deposit capture, positive pay, account analysis support, online banking administration, and other cash management services.
• Monitor processing queues, daily reports, exception items, and service level performance to identify issues, prioritize work, and escalate concerns when appropriate.
• Review and approve transactions, maintenance requests, treasury service setups, and operational exceptions within assigned authority limits.
• Ensure compliance with applicable laws, regulations, rules, and internal requirements, including BSA/AML, OFAC, NACHA rules, funds transfer requirements, Regulation E, and bank deposit policies.
• Maintain and update department procedures, job aids, checklists, and controls to support consistent execution, audit readiness, and regulatory compliance.
• Partner with branch operations, commercial banking, treasury management sales, client service, compliance, risk, audit, information technology, and vendors to resolve issues and improve workflows.
• Assist with audits, examinations, risk assessments, business continuity planning, system testing, new product implementations, and special projects.
• Identify opportunities to improve efficiency, reduce risk, enhance client experience, and strengthen operational controls.
• Serve as a subject matter resource for deposit and treasury operational processes, systems, products, and exception resolution.

Skills

Supervisory experience

Banking operations

Deposit operations

Treasury operations

Regulatory compliance

Process improvement

Leadership

Core banking systems

Microsoft Office

Education

Bachelor’s degree in business/finance

Associate degree acceptable

Tools

Treasury management platforms

Microsoft Excel

Core banking systems

Job description

Servbank is hiring a Deposit and Treasury Operations Supervisor to lead daily deposit and treasury activities, ensuring accurate, on-time processing and strict compliance with regulations. The role includes coaching staff, overseeing account maintenance, cash management services, and workflow improvements.

Collaboration with multiple departments drives efficiency and risk management. The position emphasizes supervisory responsibilities, process optimization, and adherence to BSA/AML and NACHA