Treasury Banking Client Liaison (Hybrid)

U.S. Bank; Cincinnati (OH); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Customer Service Representative to enhance client relationships and provide exceptional support. This role involves serving as the primary contact for business customers, assisting them with various banking inquiries, and ensuring seamless service delivery. Ideal candidates will possess strong communication skills and a solid understanding of banking systems. The company promotes a hybrid work environment, allowing flexibility while maintaining essential in-office interactions. Join a dynamic team committed to helping clients achieve their financial goals and thrive in their communities.

Qualifications

• 3-5 years of experience in the financial services industry.
• Strong communication and customer service skills are essential.

Responsibilities

• Establish and maintain relationships with business customers.
• Assist customers with inquiries via phone, email, and in-person.

Skills

Verbal Communication

Written Communication

Interpersonal Communication

Customer Service

Problem Resolution

Technical Support

Microsoft Office

Education

Associate's Degree

Equivalent Work Experience

Tools

Banking Systems

Treasury Management Products

Emulation Tools

Co-browse Tools

Job description

An established industry player is seeking a dedicated Customer Service Representative to enhance client relationships and provide exceptional support. This role involves serving as the primary contact for business customers, assisting them with various banking inquiries, and ensuring seamless service delivery. Ideal candidates will possess strong communication skills and a solid understanding of banking systems. The company promotes a hybrid work environment, allowing flexibility while maintaining essential in-office interactions. Join a dynamic team committed to helping clients achieve their financial goals and thrive in their communities.