Client Account Services Specialist (Hybrid)

U.S. Bank; United States; Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement plan

Paid vacation (2 to 5 weeks)

Sick and Safe Leave

Job summary

U.S. Bank is seeking an Account Services Representative to manage client relationships and resolve operational challenges. This hybrid role requires strong communication and customer service skills, with experience in Salesforce being advantageous.

The position entails maintaining high service satisfaction, assisting with program implementations, and evaluating clients’ needs. Competitive benefits include healthcare and retirement plans.

Qualifications

• Five or more years of customer service experience.
• Strong verbal, written, and interpersonal communication skills.

Responsibilities

• Establish and maintain relationships with assigned business accounts.
• Resolve operational problems using a consultative approach.
• Assist with delinquency management and program implementations.

Skills

Customer service experience

Communication skills

Attention to detail

Analytical skills

Education

High school diploma or equivalent

Tools

Salesforce

MS Office Suite

Job description

U.S. Bank is seeking an Account Services Representative to manage client relationships and resolve operational challenges. This hybrid role requires strong communication and customer service skills, with experience in Salesforce being advantageous.

The position entails maintaining high service satisfaction, assisting with program implementations, and evaluating clients’ needs. Competitive benefits include healthcare and retirement plans.