TRC - Human Resources Personnel Coordinator

The Resource Center, Inc.; Longview (NY); On-site; USD 52,000 - 78,000; Full time

Job summary

The Resource Center in New York seeks a qualified Human Resources/Personnel Coordinator to provide HR oversight within the organization and Allied Industries. You will help develop agency HR policies, ensure compliance with regulations, and support recruitment activities.

You will oversee the Help Desk, guide managers on policy and contracts, assist in investigations, and maintain HR systems with accuracy and confidentiality. Strong communication and organizational skills are required.

Qualifications

• Bachelor’s Degree in Human Resources or related business field plus two years professional HR experience, or Associates Degree plus four years HR experience.
• Experience providing guidance on policy, procedures and discipline, and ability to maintain records.
• Knowledge of federal, state, local laws and EEO requirements; understanding of HIPAA confidentiality.

Responsibilities

• Oversee HR/Finance Help Desk function and maximize customer responsiveness.
• Provide guidance to managers and executives on policy, contract support and disciplinary actions.
• Assist in investigations of harassment or discrimination and advise on resolutions.
• Develop and maintain supervisory procedures and HR policy.
• Prepare and audit federal/state reports and HR metrics
• Maintain accurate personnel files and compliance with retention schedules.
• Represent HR in meetings and committees; manage HR systems updates and staff training.

Skills

Interpersonal skills

Written/oral/presentation skills

Communication with staff and external

Organizational/time management

Detail oriented

Confidentiality and HIPAA

Education

Bachelor’s Degree in Human Resources or related business field

Associates Degree in related field

Tools

HRIS

Help Desk Platform

Email system (internal/external)

Project Management Platform

Time and Attendance System

Training Management System

Job description

HUMAN RESOURCES/PERSONNEL COORDINATOR

RESPONSIBLE TO: Human Resource Director

FUNCTION:

In conjunction with or under the direction of the Assistant Director/HR or Director of Human Resources, is responsible for providing Human Resources oversight within The Resource Center (TRC) and Allied Industries, including the development of Agency Human Resources policy and procedure, enforcement of federal, state, and local regulations and recruitment efforts.

SPECIFIC DUTIES:

• A. Oversee Human Resources/Finance Help Desk function and develop potential for maximum customer responsiveness/satisfaction.
• B. Provide guidance to managers, department heads and the executive staff in matters of Agency policy and procedure, contract support, and progressive disciplinary action (ensuring complete record for future reference, especially in a grievance or unemployment dispute); update, develop, and maintain Supervisory Procedural Manual.
• C. Investigate, or assists in the investigation of allegations of sexual harassment, discrimination, and/or hostile work environment; providing a thorough analysis of the facts, formulating a conclusion, and advising affected parties regarding resolution of the issue.
• D. Review, develop and recommend policies and procedures relating to Human Resources issues.
• E. Responsible for preparation of federal and state reports (i.e. Affpractive Action Plan, Equal Employment Opportunity Commission, 14c, and Vets-100 reports, and others as needed/requested).
• F. Prepare, review, audit periodic reports and verify integrity prior to distribution.
• G. Represent the department at various meetings and committee functions as needed or assigned.
• H. Responsible for the identification, implementation, administration, and maintenance of a variety of automated Human Resources system.
  • 1. Ensures Human Resources systems are updated regularly and reviews transactions to ensure accuracy and compliance with established policies and procedures.
  • 2. Ensures that staff and supervisors are all adequately trained in proper utilization of automated Human Resources systems.
• I. Serve as employment contract “expert” and assist in costing analytics development.
• J. Ensure accuracy, integrity, and security of personnel files in relation to the established record retention schedule.
• K. Oversee Agency-wide off-boarding procedure to ensure compliance with all protocols, especially supporting the Unemployment Insurance success rate.
• L. Support and track the Outcomes and Performance Targets relative to assigned area(s) of responsibility.
• M. Coordinate Agency 360-degree feedback program to provide senior leadership with meaningful and timely feedback/development opportunities.
• N. Oversee Departmental supplies within budgetary parameters.

LOMINGER COMPETENCIES:

Card Sort Pending

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

Must possess excellent interpersonal and written/oral/presentation skills, including the demonstrated ability to effectively communicate with peers, subordinates, executive management, and external customers/vendors in order to achieve desired outcomes; Commitment to developing and maintaining positive relationships across multiple channels in order to effectively resolve conflicts In a mutually beneficial manner; Exceptional organizational/time management skills with a demonstrated ability to deal with ambiguity, along with ever-evolving needs and competing/multiple priorities, in order to remain responsive to the needs of a diverse workforce; Must be action and detail-oriented and possess the ability to work well under pressure; Comprehensive knowledge of modern Human Resources practices and procedures, including federal, state, and local laws; Thorough understanding of compensation/classification system design, processes, and procedures; Detailed understanding of benefit design and administration; Working knowledge of computerized Human Resource information systems and/or personal computer software; Ability and willingness to oversee and direct the work of others; Ability to follow through on detailed problems, resolving them in mutually acceptable solutions; Ability to interact effectively with staff and management of all levels, both within and outside of the organization; Strong computational and analytical skills with the ability to collect, interpret and synthesize data; Reliability, adaptability and flexibility, including a willingness and ability to travel and work non-traditional hours as needed to carry out assigned duties; Must possess initiative and sound judgment and abide by principles of confidentiality (including HIPAA) in carrying out assigned responsibilities; Physical condition commensurate with demands of the job.

MINIMUM QUALIFICATIONS:

Bachelor’s Degree in Human Resources or related business field plus two (2) years professional experience in Human Resources, OR Associates Degree plus four (4) years professional experience in Human Resources or related business field

REQUIRED TOOLS:

• 1. Administrator Access to Internal Systems
  • a. Badge Access (Dunham Only, 24/7 with alarm code)
  • b. E-mail (internal and external account)
  • c. Help Desk Platform
  • d. Human Resources Information System (HRIS)
  • e. Internet (with research browsing capabilities)
  • f. Project Management Platform
  • g. Shared Drives (Human Resources)
  • h. Time and Attendance System
  • i. Training Management System
• 2. Others as Needed or Assigned

5/11; Rev’d 6/12; 1/19; 6/20

Human Resources

THE RESOURCE CENTER

Grade 18, Exempt

PTO 3

CFR: 690