Traveling Window & Door Service Technician

Pella-Products-of-Ks; Wichita (KS); On-site; USD 37,000 - 58,000; Full time

Job summary

Pella-Products-of-Ks in Wichita, KS is seeking a Service Department Technician to repair and replace Pella products, educate customers on routine maintenance, and troubleshoot product issues. You will handle service requests, part inventories, and coordinate with service coordinators.

The role requires a High School Diploma, ability to travel about 40%, and a valid driver's license. You will work 7:00 am–6:00 pm, with safety and quality at the forefront.

Qualifications

• High School Diploma or equivalent.
• Demonstrate competency in repairing or replacing window and door parts.
• Working knowledge of basic hand tools.
• Pass a pre-hire background and drug screening.
• Valid Driver’s License.

Responsibilities

• Repair and/or replace Pella products.
• Educate customers on routine maintenance.
• Troubleshoot product issues.
• Determine the issue by evaluating symptoms.
• Advise customers on warranty and product questions.

Skills

Organizational skills

Independent work

Customer interaction

Education

High School Diploma or equivalent

Tools

Hand tools

Smartphone

Job description

Pella-Products-of-Ks in Wichita, KS is seeking a Service Department Technician to repair and replace Pella products, educate customers on routine maintenance, and troubleshoot product issues. You will handle service requests, part inventories, and coordinate with service coordinators.

The role requires a High School Diploma, ability to travel about 40%, and a valid driver's license. You will work 7:00 am–6:00 pm, with safety and quality at the forefront.