Traveling Teller — 20-Hour Cross-Branch Support

Zions Bank; Salt Lake City (UT); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance (medical, dental, and

401(k) with company match

Paid Time Off (PTO)

11 Paid Federal Holidays

Tuition Reimbursement

Paid Training

Job summary

Zions Bank seeks a Client Service Associate (Teller) to join its Retail Support team serving branches across Salt Lake Valley and surrounding areas. You will process debit and credit transactions accurately, maintain balancing records and help customers with accounts, ATM cards, transfers and checks.

You will identify client needs, cross-sell bank products, and resolve issues while supporting branch goals and adhering to policies.

Qualifications

• Requires High School Diploma or equivalent and some cashiering, customer service, balancing, or other related experience.
• Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
• Must have solid balancing and customer service skills. Ability to cross-sell bank products based on clients needs.
• Experience selling products and services based on customer needs preferred.

Responsibilities

• Be responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record.
• Identify and address clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
• Resolve client's problems either through direct personal action or referral to alternative branch or bank resources.
• Identify and maximize cross-sell opportunities through exploring needs.
• Performing other duties as assigned.

Skills

Customer service

Cash handling

Balancing

Cross-selling

Education

High School Diploma or equivalent

Job description

Zions Bank seeks a Client Service Associate (Teller) to join its Retail Support team serving branches across Salt Lake Valley and surrounding areas. You will process debit and credit transactions accurately, maintain balancing records and help customers with accounts, ATM cards, transfers and checks.

You will identify client needs, cross-sell bank products, and resolve issues while supporting branch goals and adhering to policies.