Traveling Support Team Lead | Part-Time

Spectra; United States; Remote; USD 70,000 - 80,000; Full time

Job summary

A leading company in live event management seeks a dedicated individual to support venue teams and enhance customer satisfaction. Ideal candidates should possess an Associate's degree in Culinary Arts or a related field and 4+ years of relevant experience. This role offers a collaborative work environment with opportunities for career advancement and a competitive hourly wage.

Benefits

Per diem for food ($10.00 per hour)

Opportunity for career advancement

Supportive work environment

Qualifications

• 4+ years of experience in managed facility or hospitality industry.
• Strong communication skills.
• Ability to lead and adapt in changing environments.

Responsibilities

• Support venue teams to enhance customer satisfaction.
• Drive operational excellence and quality control.
• Assist in hospitality training coordination.

Skills

Customer Service

Problem Solving

Analytical Skills

Education

Associate's degree in Culinary Arts or related field

Job description

Employer Industry: Live Event Management and Hospitality Services

Why consider this job opportunity:
- Hourly wage of $35.00, including a $10.00 per hour per diem for food
- Opportunity for career advancement and growth within the organization
- Work at various OVG venues, providing diverse experiences
- Supportive and collaborative work environment
- Chance to make a positive impact on customer satisfaction in the live event industry

What to Expect (Job Responsibilities):
- Provide direct support to venue teams, ensuring achievement in key areas of OVG Hospitality business
- Identify areas for improvement and assist venue teams in formulating action plans
- Contribute to the development and management of customer service policies to enhance customer satisfaction
- Support hospitality training coordination and mentor hospitality leaders as needed
- Drive consistent execution of OVG standards through quality control and operational excellence

What is Required (Qualifications):
- Associate's degree from an accredited college/university in Culinary Arts, Food Service Operations, or related field
- 4+ years of progressive experience in managed facility or related hospitality industry
- Strong skills in dealing with internal and external customers
- Excellent spoken and written communication skills
- Outstanding problem-solving and analytical skills

How to Stand Out (Preferred Qualifications):
- Conceptual thinker capable of transitioning from strategy to tactical implementation
- Ability to lead a team through continuous change
- Experience in a multi-site hospitality support role

#LiveEvents #HospitalityManagement #CareerOpportunity #CustomerSatisfaction #TeamLeadership

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