Traveling Resource Medical Assistant – Clinic Support Pro

LE0050 University HealthCare Alliance; San Leandro (CA); On-site; USD 46,000 - 62,000; Full time

Job summary

Stanford Medicine Partners in California is seeking a Resource Medical Assistant to support clinic patient care teams across SMP locations. The role involves patient rooming, vital signs, documentation, and coordinating care with providers.

Travel to various SMP clinics is required; the position emphasizes efficient resource use, patient outreach, and participation in audits to improve care delivery.

Qualifications

• High School Diploma or GED equivalent.
• Medical Assistant Diploma from an approved school/institution or equivalent documented training.
• Minimum of one (1) year of experience as a Clinical Medical Assistant.
• Minimum of two (2) years of related experience in an ambulatory care environment preferred.
• Epic experience preferred.
• Current American Heart Association Certification for Basic Life Support for Healthcare Providers

Responsibilities

• Patient rooming.
• Vital signs.
• Medical documentation and chart preparation.
• Patient communications.
• Stocking and cleaning of clinic area.
• Medication and supply ordering.
• Medication administration.
• Specimen collection and/or Point of Care Testing.
• Injections and other clinic procedures.
• Patient outreach to address gaps in care & follow-up.
• Participation in internal clinic audits.
• Facilitates communication between patient & provider.
• Patient portal and inbox message management.
• Assists with physician procedures.
• Assists with referral inquiries.
• Disability paperwork management.
• Rx Refill & processing prior Authorization.
• Participates in maintenance of department A3.
• Assists providers with telemedicine services if needed.
• Scribing for providers (If needed).
• Greets patients and others entering the department in a courteous and professional manner.
• Updates existing patient demographic information.
• Identifies accepted insurance plans.
• Checks Patients in and marks them arrived.
• Determines if patient has a co-payment or account balance; accepts and records receipt of payment, provides applicable waiver and obtains appropriate signature; and, when appropriate, scans copy of patient’s photo ID, insurance card and/or waiver.
• Schedules follow-up appointments.
• Resolves registration discrepancies via assigned work queues in accordance with performance standards.
• Other duties as assigned.

Skills

Patient care

Communication skills

Teamwork

Education

High School Diploma or GED equivalent

Medical Assistant Diploma

Tools

Epic EMR

Job description

Stanford Medicine Partners in California is seeking a Resource Medical Assistant to support clinic patient care teams across SMP locations. The role involves patient rooming, vital signs, documentation, and coordinating care with providers.

Travel to various SMP clinics is required; the position emphasizes efficient resource use, patient outreach, and participation in audits to improve care delivery.