Resource Medical Assistant

LE0050 University HealthCare Alliance; San Leandro (CA); On-site; USD 46,000 - 62,000; Full time

Job summary

Stanford Medicine Partners in California is seeking a Resource Medical Assistant to support clinic patient care teams across SMP locations. The role involves patient rooming, vital signs, documentation, and coordinating care with providers.

Travel to various SMP clinics is required; the position emphasizes efficient resource use, patient outreach, and participation in audits to improve care delivery.

Qualifications

• High School Diploma or GED equivalent.
• Medical Assistant Diploma from an approved school/institution or equivalent documented training.
• Minimum of one (1) year of experience as a Clinical Medical Assistant.
• Minimum of two (2) years of related experience in an ambulatory care environment preferred.
• Epic experience preferred.
• Current American Heart Association Certification for Basic Life Support for Healthcare Providers

Responsibilities

• Patient rooming.
• Vital signs.
• Medical documentation and chart preparation.
• Patient communications.
• Stocking and cleaning of clinic area.
• Medication and supply ordering.
• Medication administration.
• Specimen collection and/or Point of Care Testing.
• Injections and other clinic procedures.
• Patient outreach to address gaps in care & follow-up.
• Participation in internal clinic audits.
• Facilitates communication between patient & provider.
• Patient portal and inbox message management.
• Assists with physician procedures.
• Assists with referral inquiries.
• Disability paperwork management.
• Rx Refill & processing prior Authorization.
• Participates in maintenance of department A3.
• Assists providers with telemedicine services if needed.
• Scribing for providers (If needed).
• Greets patients and others entering the department in a courteous and professional manner.
• Updates existing patient demographic information.
• Identifies accepted insurance plans.
• Checks Patients in and marks them arrived.
• Determines if patient has a co-payment or account balance; accepts and records receipt of payment, provides applicable waiver and obtains appropriate signature; and, when appropriate, scans copy of patient’s photo ID, insurance card and/or waiver.
• Schedules follow-up appointments.
• Resolves registration discrepancies via assigned work queues in accordance with performance standards.
• Other duties as assigned.

Skills

Patient care

Communication skills

Teamwork

Education

High School Diploma or GED equivalent

Medical Assistant Diploma

Tools

Epic EMR

Job description

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered.

Day - 08 Hour (United States of America) This is a Stanford Medicine Partners job.

A Brief Overview

The Resource Medical Assistant functions as a member of SMP Regional Resource Pools to support the various clinic patient care teams. The Resource Medical Assistant performs clinical tasks and procedures to support the delivery of care. The Resource Medical Assistant is responsible for assisting patients to obtain quality services in a timely manner and assuring efficient utilization of resources in the coordination of patient care. The Resource Medical Assistant is required to travel to various SMP clinics as assigned. Travel is required for clinic assignments, attending meetings and training sessions at various SMP clinical locations.

Locations

Stanford Medicine Partners

What you will do

• Patient rooming.
• Vital signs.
• Medical documentation and chart preparation.
• Patient communications.
• Stocking and cleaning of clinic area.
• Medication and supply ordering.
• Medication administration.
• Specimen collection and/or Point of Care Testing.
• Injections and other clinic procedures.
• Patient outreach to address gaps in care & follow-up.
• Participation in internal clinic audits.
• Facilitates communication between patient & provider.
• Patient portal and inbox message management.
• Assists with physician procedures.
• Assists with referral inquiries.
• Disability paperwork management.
• Rx Refill & processing prior Authorization.
• Participates in maintenance of department A3.
• Assists providers with telemedicine services if needed.
• Scribing for providers (If needed).
• Greets patients and others entering the department in a courteous and professional manner in accordance with performance standards.
• Updates existing patient demographic information.
• Identifies accepted insurance plans.
• Checks Patients in and marks them arrived.
• Determines if patient has a co-payment or account balance; accepts and records receipt of payment, provides applicable waiver and obtains appropriate signature; and, when appropriate, scans copy of patient’s photo ID, insurance card and/or waiver.
• Schedules follow-up appointments.
• Resolves registration discrepancies via assigned work queues in a accordance with performance standards.
• Other duties as assigned.

Education Qualifications

• High School Diploma or GED equivalent.
• Medical Assistant Diploma from an approved school/institution or equivalent documented training.

Experience Qualifications

• Minimum of one (1) year of experience as a Clinical Medical Assistant.
• Minimum of two (2) years of related experience in an ambulatory care environment preferred.
• Epic experience preferred.

Licenses and Certifications

• Current American Heart Association Certification for Basic Life Support for Healthcare Providers

Physical Demands and Work Conditions

• Occasional Sitting.
• Constant Walking.
• Constant Standing.
• Constant Bending.
• Frequent Squatting.
• Occasional Climbing.
• Occasional Kneeling.
• Seldom Crawling.
• Constant Hand Use.
• Frequent Repetitive Motion Hand Use.
• Frequent Grasping.
• Occasional Fine Manipulation.
• Frequent Pushing and Pulling.
• Occasional Reaching (above shoulder level).
• Frequent Twisting and Turning (Neck and Waist).
• Constant Vision (Color, Peripheral, Distance, Focus).
• Lifting Frequent lifting of 0 - 10 lbs.
• Occasional lifting of 11 - 20 lbs.
• Occasional lifting of 21 - 30 lbs.
• Occasional lifting of 31 - 40 lbs.
• Seldom lifting of 40+ lbs.
• Carrying Frequent lifting of 0 - 10 lbs.
• Occasional lifting of 11 - 20 lbs.
• Occasional lifting of 21 - 30 lbs.
• Occasional lifting of 31 - 40 lbs.
• Seldom lifting of 40+ lbs.

Working Environment

• Seldom Driving cars, trucks, forklifts and other equipment.
• Constant Working around equipment and machinery.
• Clinical equipment and machinery.
• Seldom Walking on uneven ground.
• Seldom Exposure to excessive noise.
• Seldom Exposure to extremes in temperature, humidity or wetness.
• Seldom Exposure to dust, gas, fumes or chemicals.
• Seldom Working at heights.
• Frequent Operation of foot controls or repetitive foot movement.
• Seldom Use of special visual or auditory protective equipment.
• Frequent Use of respirator.
• Constant Working with biohazards such as blood borne pathogens, hospital waste, etc.. Hazardous drugs included.
• Blood Borne Pathogens Category I - Tasks that involve