Regional Teller - 20 hrs

Eastern Bank; Andover (MA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Total Rewards benefits

Retirement plan

Job summary

Eastern Bank is seeking a Regional Teller to handle routine teller duties across the region, based in Andover, MA. The role involves processing deposits, cashing checks, handling foreign currency, loan payments, and guiding customers to appropriate platform staff for referrals.

The position requires a high school diploma, strong customer service, and the ability to work in a fast-paced environment. Travel across the region is 100% of the time, with a competitive pay rate and comprehensive

Qualifications

• High school or equivalent required.
• Outgoing with strong customer service skills.
• Ability to work in a fast-paced environment.
• Self-starter and technically literate.

Responsibilities

• Process deposits to customer accounts, verify cash and endorsements, provide receipts.
• Cash checks for customers and non-customers.
• Process and record sale of monetary instruments (official bank checks).
• Process foreign currency purchases and sales.
• Redeem savings bonds.
• File government-mandated reports related to large cash transactions and sales of monetary instruments.
• Process loan payments and credit card cash advances.
• Assist customers with safe deposit access.

Job description

Starting Rate: $20.50

Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.

Perform a variety of routine teller duties to include processing transactions, identifying basic potential financial needs and based on that identification, making referrals to the platform area as appropriate.

Responsibilities for the Teller role include, but are not limited to the following:

• Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receipts.
• Cash checks for customers and non-customers.
• Process and properly record the sale of monetary instruments (i.e. official bank checks)
• Process foreign currency purchases and sales.
• Redeem savings bonds.
• Properly file all government-mandated reports related to large cash transactions and the sale of all monetary instruments.
• Process various types of loan payments and credit card cash advances.
• Assist with providing customers with access to safe deposit area.
• Actively engages in the sales process by identifying potential financial needs for customers and non-customers alike and makes appropriate referrals of such leads to the platform staff for follow-up.

Qualifications:

• The Regional Teller role will be required to travel throughout the region 100% of the time
• Incumbent must be outgoing, have good customer service skills and the ability to work in a fast-paced environment
• Individual should be a self-starter and be technically literate
• High school or equivalent required.

Work Requirements:

• Ability to stand and remain standing for up to five hours at a time without a break.

At Eastern Bank, we pride ourselves on supporting our employees by offering tremendous opportunity for individual growth. As an inclusive company, we work to ensure that our valued employees are treated fairly, recognized for their individuality, and encouraged to reach their fullest potential. These values have earned us a reputation as a great place to work and provide a strong reason why you should consider a career with us. We are proud to offer comprehensive compensation plans and a benefits program called Total Rewards that includes medical, dental, vision, life and disability insurance, retirement, vacation and tuition reimbursement.

Eastern Bank is an equal opportunity employer. All job applicants will be considered for employment without regard to race, color, religious creed, national origin, sex, sexual orientation, gender identity, genetic information, military service, age, ancestry, or disability.

At Eastern Bank, we are dedicated to building a diverse, equitable, inclusive and authentic workplace. If you’re excited about this role but your experience doesn’t fully align with every qualification, we still encourage you to apply! You may be just the right candidate for this position or others across the company. Our Recruitment team is waiting to chat with YOU.

Starting Rate: $20.50 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information. Perform a variety of routine teller duties to include processing transactions, identifying basic potential financial needs and based on that identification, making referrals to the platform area as appropriate.