Traveling Quality Liaison: Field Quality & Containment

Camaco; Normal, Northern (IL, KY); Hybrid; USD 60,000 - 70,000; Full time

Job summary

Camaco is seeking a Traveling Quality Liaison for on-site support in Normal, IL, to protect customer operations by rapidly containing issues and investigating root causes. The role focuses on maintaining quality, communicating status, and coordinating with customers and third-party providers.

The successful candidate will lead containment activities, perform inspections and sorting, and ensure documentation and traceability across CAMACO facilities and customer sites to minimize production

Qualifications

• QA Traveling Quality Liaison serves as the primary quality representative between CAMACO facilities and customer assembly plants.
• Protects customer operations through rapid response, containment, issue investigation, and clear communication of quality concerns.
• Provides on-site support at customer locations to ensure nonconforming material is identified, contained, and dispositioned promptly.

Responsibilities

• Serve as the primary quality liaison between CAMACO facilities, customers, and third-party containment providers.
• Respond locally to customer quality concerns and coordinate immediate containment actions.
• Represent CAMACO professionally during customer meetings, audits, and issue reviews.
• Provide timely and accurate communication regarding quality incidents, containment status, and corrective actions.
• Initiate and manage containment activities for suspect or nonconforming material.
• Conduct product inspections and sorting activities when required.
• Coordinate and supervise third-party sorting companies.
• Verify effectiveness of containment actions and ensure compliance with customer requirements.
• Maintain containment records, inspection reports, and traceability documentation.
• Provide regular status updates to plant leadership and customer representatives.
• Escalate quality risks that could impact customer production or satisfaction.
• Identify recurring quality concerns and opportunities for improvement.
• Support implementation of lessons learned and read-across activities across facilities.
• Assist plants in achieving customer satisfaction, defect reduction, and compliance objectives.

Skills

Customer service

Verbal communication

Written communication

Independent work

Time management

Decision making under pressure

Professional conduct

Job description

Camaco is seeking a Traveling Quality Liaison for on-site support in Normal, IL, to protect customer operations by rapidly containing issues and investigating root causes. The role focuses on maintaining quality, communicating status, and coordinating with customers and third-party providers.

The successful candidate will lead containment activities, perform inspections and sorting, and ensure documentation and traceability across CAMACO facilities and customer sites to minimize production