Quality Liaison

Top Gun Staffing Inc; Birmingham (AL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Stable manufacturing environment

Growth opportunities

Collaborative team atmosphere

Job summary

Top Gun Staffing Inc in Birmingham, Alabama is seeking a Customer Quality professional to support communication between customers and the plant while ensuring quality expectations are met. The role involves inspecting products, documenting quality concerns, and supporting rapid response activities to enhance customer satisfaction.

Ideal candidates have 1–3 years of automotive quality experience, possess strong communication skills, and can thrive in a fast-paced manufacturing environment. The position offers growth opportunities in a collaborative team atmosphere.

Qualifications

• 1–3 years of automotive or manufacturing quality experience.
• 1–3 years of automotive interior rework experience preferred.
• Ability to stand for extended periods and lift up to 10 lbs.

Responsibilities

• Perform product inspections at customer locations.
• Document and communicate customer non-conformances to the plant.
• Escalate recurring quality concerns to the Quality Engineer.
• Support customer satisfaction and rapid response activities.
• Ensure adherence to quality standards and procedures.

Skills

Strong verbal and written communication skills

Ability to work independently

Ability to work within cross-functional teams

Comfortable working in a fast-paced manufacturing environment

Education

High School Diploma or GED

College degree preferred

Job description

Position Summary

We are seeking a Customer Quality / Quality Liaison professional to support communication between the customer and plant while ensuring quality expectations are met. This role is responsible for inspecting product at the customer site, documenting and communicating quality concerns, supporting containment and rework activities, and helping drive customer satisfaction through timely issue resolution.

Key Responsibilities

• Perform product inspections at customer locations
• Document and communicate customer non-conformances to the plant
• Escalate recurring or high-risk quality concerns to the Quality Engineer
• Rework and contain non-conforming material to minimize customer impact
• Maintain clear communication between customer and plant representatives
• Support customer satisfaction and rapid response activities
• Assist with quality reporting and documentation
• Ensure adherence to quality standards and procedures

Qualifications

• High School Diploma or GED required; college degree preferred
• 1–3 years of automotive or manufacturing quality experience
• 1–3 years of automotive interior rework experience preferred
• Strong verbal and written communication skills
• Ability to work independently and within cross-functional teams
• Comfortable working in a fast-paced manufacturing environment
• Ability to stand for extended periods and lift up to 10 lbs

Preferred Experience

• Automotive interiors
• Containment and rework
• Customer-facing quality support
• Manufacturing inspections

Benefits

• Competitive pay
• Stable manufacturing environment
• Growth opportunities
• Collaborative team atmosphere