Traveling Patient Engagement Coordinator

Expercare-Urgent-Care-; Richmond Hill (GA); On-site; USD 36,000 - 42,000; Full time

Job summary

ExperCARE is seeking a reliable Patient Engagement Coordinator (Medical Receptionist) to join our team. This role serves as a front-desk ambassador across eight clinic locations, starting from Richmond Hill and traveling as needed to provide coverage.

You will greet patients, register them, verify insurance, manage calls, collect payments, and help maintain smooth clinic operations. The ideal candidate is organized, adaptable, and focused on delivering a positive patient experience every time,

Qualifications

• Strong customer service and communication skills.
• Ability to multitask and stay organized under pressure.
• Flexible availability, including evenings and weekends.
• CPR certification (or willingness to obtain).
• Ability to pass a background check.
• Knowledge of Occupational Medicine is a plus.

Responsibilities

• Greet patients and callers in a professional, welcoming manner
• Complete patient registration and verify insurance information accurately
• Answer and manage multiple phone lines with efficiency and professionalism
• Collect payments and calculate charges correctly
• Schedule follow-up appointments and manage patient referrals
• Fax, scan, and manage medical records as needed
• Keep the front office and waiting area clean, organized, and inviting
• Support overall clinic flow and assist team members as needed

Skills

Customer service

Communication

Multitasking

Organization

CPR certification

Background check

Occupational Medicine knowledge

Job description

ExperCARE is seeking a reliable Patient Engagement Coordinator (Medical Receptionist) to join our team. This role serves as a front-desk ambassador across eight clinic locations, starting from Richmond Hill and traveling as needed to provide coverage.

You will greet patients, register them, verify insurance, manage calls, collect payments, and help maintain smooth clinic operations. The ideal candidate is organized, adaptable, and focused on delivering a positive patient experience every time,