Patient Engagement Coordinator - Front Desk & Impact

Expercare-Urgent-Care-; Port Wentworth (GA); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Full-time benefits

Job summary

ExperCARE is seeking a reliable, customer-focused Patient Engagement Coordinator (Medical Receptionist) to join our team. We’re looking for someone who is organized, adaptable, and committed to delivering a positive experience for every patient, every time.

If you’re a strong communicator, great with multitasking, and thrive in a fast-paced environment, we’d love to hear from you. Competitive pay and benefits for full-time team members.

Qualifications

• Strong customer service and communication skills.
• Ability to multitask and stay organized under pressure.
• Flexible availability, including evenings and weekends.
• CPR certification (or willingness to obtain).
• Ability to pass a background check.
• Knowledge of Occupational Medicine is a plus.

Responsibilities

• Greet patients and callers in a professional, welcoming manner.
• Complete patient registration and verify insurance information accurately.
• Answer and manage multiple phone lines with efficiency and professionalism.
• Collect payments and calculate charges correctly.
• Schedule follow-up appointments and manage patient referrals.
• Fax, scan, and manage medical records as needed.
• Keep the front office and waiting area clean, organized, and inviting.
• Support overall clinic flow and assist team members as needed.

Skills

Customer service

Communication

Multitasking

Organized

CPR certification

Background check

Occupational Medicine knowledge

Job description

ExperCARE is seeking a reliable, customer-focused Patient Engagement Coordinator (Medical Receptionist) to join our team. We’re looking for someone who is organized, adaptable, and committed to delivering a positive experience for every patient, every time.

If you’re a strong communicator, great with multitasking, and thrive in a fast-paced environment, we’d love to hear from you. Competitive pay and benefits for full-time team members.