Traveling Mechanical Field Technician - Equipment Expert

SMS group USA; Pittsburgh (Allegheny County); Vor Ort; USD 70.000 - 95.000; Vollzeit

Zusammenfassung

SMS group USA seeks a Mechanical Field Service Specialist to service and troubleshoot SMS Technical Services equipment. You will perform inspections, repairs, and installation support while contributing to tailored predictive and preventive maintenance programs.

The role requires strong customer service skills, mechanical technician training, and willingness to travel extensively within the United States and Mexico.

Qualifikationen

• Must be result-focused, well organized, and self-motivated with excellent investigative skills.
• Strong commitment to providing superior customer service with excellent communication on all levels.
• Advanced training as a mechanical technician; a Mechanical Engineering degree is a plus but not required.
• Sound knowledge of machinery basics, with a high aptitude in mechanical, hydraulic and pneumatic systems.
• Knowledge of Standard MS Office applications.
• Willingness to travel extensively to customers in the United States and Mexico.

Aufgaben

• Perform inspections and repairs and provide installation support of new or revamped equipment.
• Assist in developing proposals and offers for mechanical upgrades and repairs and maintenance programs.
• Ensure pre-inspections of equipment to assess repair scope.
• Review inspection records to define repair scope and order.
• Monitor equipment performance and recommend improvements.
• Manage inventory required for repairs.
• Ensure quality procedures are followed and assess cost of repairs.
• Supervise customer’s employees and comply with company policies and laws.

Kenntnisse

Investigative skills

Customer service

Machinery basics

Mechanical systems

MS Office

Travel willingness

Ausbildung

Advanced training as mechanical technician

Mechanical Engineering degree (preferred)

Tools

MS Office

Jobbeschreibung

SMS group USA seeks a Mechanical Field Service Specialist to service and troubleshoot SMS Technical Services equipment. You will perform inspections, repairs, and installation support while contributing to tailored predictive and preventive maintenance programs.

The role requires strong customer service skills, mechanical technician training, and willingness to travel extensively within the United States and Mexico.