Travel Mechanical Field Service Technician

SMS group; Pittsburgh (Allegheny County); On-site; USD 65,000 - 90,000; Full time

Job summary

SMS group is seeking a Mechanical Field Service Specialist to service and troubleshoot equipment at customer sites, predominantly in the United States. The role involves inspections, installations, and working closely with customers to define and implement maintenance and upgrade plans.

This position requires advanced mechanical knowledge, strong problem-solving, and a willingness to travel extensively to customer sites across the US and Mexico.

Qualifications

• Experience in service and troubleshooting of SMS equipment.
• Excellent customer service and communication skills.
• Willingness to travel extensively across the US and Mexico.

Responsibilities

• Perform inspections and repairs as well as provide installation support of new or revamped equipment.
• Assist in developing proposals and offers for mechanical upgrades and repairs along with implementation of tailored predictive and preventive maintenance programs.
• Ensure pre-inspections of equipment to assess the potential scope of repair.
• Review detailed inspection records and data to define the precise scope of repair.
• Determine the order in which the equipment is to be repaired.
• Monitor, review and report on equipment performance and make recommendations for improvements
• Manage all the inventory required for the repair of equipment
• Review work practices and procedures to ensure quality and productivity
• Review cost of repairs
• Ensure all activities comply to the plants quality procedures
• Perform other duties as assigned or requested.
• Directly supervises customer’s employees.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Skills

Field service experience

Mechanical troubleshooting

Customer service

Communication skills

MS Office

Willingness to travel

Education

Mechanical technician training

Mechanical Engineering degree preferred

Job description

SMS group is seeking a Mechanical Field Service Specialist to service and troubleshoot equipment at customer sites, predominantly in the United States. The role involves inspections, installations, and working closely with customers to define and implement maintenance and upgrade plans.

This position requires advanced mechanical knowledge, strong problem-solving, and a willingness to travel extensively to customer sites across the US and Mexico.