Travel-Ready Mechanical Field Technician

SMS group Inc; Pittsburgh (Allegheny County); Sur place; USD 70 000 - 100 000; Plein temps

Résumé du poste

SMS group Inc. is seeking a Mechanical Field Service Specialist to service and troubleshoot SMS Technical Services equipment across customer sites in the United States and Mexico. You will perform inspections, repairs, and installation support, contributing to predictive and preventive maintenance programs.

The role requires strong mechanical knowledge, hands-on experience, and excellent communication to ensure quality service and customer satisfaction. Travel flexibility is essential.

Qualifications

• Need to have advanced training as a mechanical technician and several years of field service experience.
• Strong knowledge of machinery basics including mechanical, hydraulic and pneumatic systems.
• Proficient with standard MS Office applications.
• Willingness to travel extensively to customers in the United States and Mexico.
• Excellent communication skills at all levels and a customer-service mindset.
• Self-motivated, organized and result-focused.

Responsabilités

• Perform inspections and repairs as well as provide installation support of new or revamped equipment.
• Assist in developing proposals for mechanical upgrades and repairs and maintenance programs.
• Ensure pre-inspections to assess repair scope.
• Review inspection records to define repair scope and order of work.
• Monitor equipment performance and suggest improvements.
• Manage inventory required for equipment repair.
• Review work practices and procedures for quality and productivity.
• Review repair costs and ensure compliance with quality procedures.
• Perform other duties and supervise customer personnel as needed.

Connaissances

Investigative skills

Customer service

Mechanical technician training

Machinery knowledge

MS Office proficiency

Willingness to travel

Formation

Mechanical engineering degree (preferred)

Description du poste

SMS group Inc. is seeking a Mechanical Field Service Specialist to service and troubleshoot SMS Technical Services equipment across customer sites in the United States and Mexico. You will perform inspections, repairs, and installation support, contributing to predictive and preventive maintenance programs.

The role requires strong mechanical knowledge, hands-on experience, and excellent communication to ensure quality service and customer satisfaction. Travel flexibility is essential.