Traveling Field Service Engineer - Thermal Processing

STS Technical Services; Town of Brookfield (WI); On-site; USD 75,000 - 95,000; Full time

Job summary

STS Technical Services is hiring a Traveling Field Service Engineer to install, troubleshoot, maintain and support Thermal Processing and Aqueous Washing Equipment at customer locations.

This highly travel-intensive role requires 85–95% travel domestically and internationally. You will provide hands-on technical support, perform startups and maintenance, troubleshoot issues and work with customers to maximize uptime.

Qualifications

• High school diploma or GED required.
• Two+ years mechanical/electrical background in Thermal Processing capital equipment.
• Ability to troubleshoot mechanical and electrical equipment.
• Ability to read and work from mechanical and electrical drawings.
• Accurate documentation of technical information.
• Strong verbal and written communication skills.
• Strong interpersonal skills.
• Ability to manage multiple responsibilities in a fast-paced environment.
• Strong decision-making skills.
• Proficiency with general office software and MRP/ERP systems.

Responsibilities

• Install, configure, troubleshoot and maintain Thermal Processing and Aqueous Washing Equipment.
• Identify, analyze and repair equipment failures.
• Replace and install components or parts as required.
• Inspect and test completed work to ensure quality and safety requirements are met.
• Prepare detailed service reports documenting visits and troubleshooting activities.
• Log and track maintenance activities.
• Work directly with customers to address technical concerns.
• Conduct feasibility studies and apply technical knowledge to equipment problems.
• Escalate complex technical issues when required.
• Perform equipment startup testing.
• Train customers on equipment features and maintenance requirements.
• Travel to customer sites to perform field service activities.

Skills

Mechanical aptitude

Electrical troubleshooting

Reading drawings

Documentation

Communication

Multitasking

Office software

MRP/ERP familiarity

Decision making

Basic math

Education

High school diploma or GED

Associate degree (preferred)

Job description

STS Technical Services is hiring a Traveling Field Service Engineer to install, troubleshoot, maintain and support Thermal Processing and Aqueous Washing Equipment at customer locations.

This highly travel-intensive role requires 85–95% travel domestically and internationally. You will provide hands-on technical support, perform startups and maintenance, troubleshoot issues and work with customers to maximize uptime.