Traveling Electromechanical Field Technician – On-Site Repairs

DOC Services, Inc.; Knoxville (TN); On-site; USD 42,000 - 62,000; Full time

Job summary

DOC SERVICES, INC. is seeking an Electromechanical Field Service Technician to perform preventative and reactive maintenance on equipment inside big box retail stores. The role requires driving to customer sites, troubleshooting, performing repairs, and ensuring compliance with safety regulations.

You will handle documentation, parts ordering, and inventory management while maintaining a professional customer-facing approach and punctuality for service calls.

Qualifications

• High school diploma or GED required.
• Two years of equipment repair experience or combination of training and experience.
• Strong electrical and mechanical knowledge; ability to read schematics.
• Use computer applications including Microsoft Office and call management software.
• Know and understand safety regulations as they relate to equipment repair.
• Strong organization skills and attention to detail.
• Valid driver’s license with good driving record and proof of insurance.
• Background check required.
• Professional appearance and behavior; good written, verbal and electronic communication.

Responsibilities

• Perform billable maintenance, troubleshooting and servicing of electromechanical equipment.
• Comply with OSHA, customer and DOC safety regulations and PPE requirements.
• Respond to service calls within defined timeframes.
• Document all service activities using handheld devices.
• Order parts and manage inventory.
• Collaborate with technical support on repairs to minimize downtime.
• Travel to customer locations and work independently.
• Maintain a professional demeanor and communicate effectively with customers.

Skills

Electrical knowledge

Mechanical knowledge

Read schematics

MS Office & call management software

Written & verbal communication

Background check

Education

High school diploma or GED

Tools

MS Office

Call management software

Job description

DOC SERVICES, INC. is seeking an Electromechanical Field Service Technician to perform preventative and reactive maintenance on equipment inside big box retail stores. The role requires driving to customer sites, troubleshooting, performing repairs, and ensuring compliance with safety regulations.

You will handle documentation, parts ordering, and inventory management while maintaining a professional customer-facing approach and punctuality for service calls.