Travel Teller

Arbor Financial Credit Union; Kalamazoo (MI); Hybrid; USD 23,000 - 25,000; Part time

Benefits offered by this job

Paid time off

401(k) with match

Product discounts

Flexible scheduling

Employee assistance program

Performance bonus

Job summary

Arbor Financial Credit Union in Kalamazoo, MI is seeking a Part-Time Travel Teller who travels among branches to assist members with deposits, withdrawals, and inquiries. You’ll balance cash daily, promote products, and ensure accurate records while maintaining compliance and service standards.

This role offers flexible hours (24–28 hours per week) with occasional Saturdays off and a travel-friendly environment that values teamwork and member service. Training provided.

Qualifications

• High School Diploma or equivalent.
• 6–12 months of cash handling and customer service experience.
• Strong attention to detail and organizational skills.
• Good communication and interpersonal abilities.
• Proficiency with basic computer operations.
• Ability to work collaboratively in a fast-paced environment.

Responsibilities

• Process deposits, withdrawals, payments, check cashing, and transfers.
• Balance cash drawer daily.
• Assist members with account inquiries and direct deposits.
• Recommend products and services to support members' financial goals.
• Maintain accurate member records and stay current on offerings.
• Ensure compliance with policies and regulatory requirements.
• Support branch operations with clerical tasks.

Skills

Cash handling

Customer service

Attention to detail

Communication

Interpersonal skills

Professionalism

Basic computer operation

Teamwork

Education

High School Diploma or equivalent

Tools

MS 365

Fiserv DNA

Job description

Description

Travel Teller Benefit Highlights

• Paid vacation, personal, sick, holiday, volunteer, and birthday time off
• 401(k) with 6% match and 4% profit-sharing contribution
• Loan and mortgage discounts + higher rates for savings products
• Schedules that work around student classes
• Employee Assistance Program to prioritize your wellbeing
• Incentive bonus based on performance of the organization

Starting Wage: $17 – $18.25/ hour (includes $1/hour travel premium) based on experience

Location: Kalamazoo, MI (travel to any branch; including GR region, on a limited basis)

About The Role

As a Part-Time Travel Teller, you’ll be the welcoming face of our credit union, helping members manage their finances with care, accuracy, and professionalism. You’ll travel regularly to various branch locations (greater Kalamazoo; limited basis to Hudsonville, Caledonia, and Wyoming), providing staffing support where it’s needed most. This role offers opportunity to build meaningful relationships while developing valuable skills to serve your future career.

Where You’re Headed

Start your Arbor journey as a Teller and grow right where you are – traveling between branches provides a unique opportunity to build relationships with staff across branches, expanding your professional network. Many Arbor leaders began in this role! With advancement opportunities and access to internal openings in lending, marketing, IT, HR, and finance, your future is full of possibility.

What You’ll Do

• Process deposits, withdrawals, payments, check cashing, fund transfers, and more
• Balance your cash drawer daily
• Assist members with account inquiries, and direct deposit letters
• Recommend products and services that support members’ financial goals
• Maintain accurate member records and stay current on our offerings
• Ensure compliance with policies, procedures, and regulatory requirements
• Support branch operations with clerical tasks

Is This You?

• High School Diploma or equivalent
• 6 – 12 months of cash handling/customer service
• Strong attention to detail, organizational, problem-solving, communication, and interpersonal skills
• Professionalism in conduct, communication, and appearance
• Proficiency in basic computer operation
• Ability to work collaboratively in a fast-paced environment with frequently changing priorities
• Preferred But Not Required: College degree, retail banking experience, familiarity with Fiserv DNA, proficiency in MS 365

Hours: Flexible schedule 24-28 hours per week, with one Saturday off each month

Why Join Arbor?

For over 90 years, Arbor Financial Credit Union has helped members and employees thrive. We’ve built a workplace grounded in our core values: Work Together, Do the Right Thing, Be Creative, and Have Fun. Here, you’ll enjoy meaningful work, growth opportunities, caring teams, and great benefits. Visit our website to discover what makes us exceptional.