Travel Teller

Arbor Financial Credit Union; Caledonia (MI); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Paid time off

Retirement plan with match

Employee assistance program

Travel bonus

Job summary

Arbor Financial Credit Union is seeking a Part-Time Travel Teller to support multiple branches in the Grand Rapids area. You will travel regularly between Caledonia, Hudsonville, and Wyoming, assisting members with deposits, withdrawals, and account inquiries with accuracy and professionalism.

The role emphasizes friendly service, cash handling, and adherence to policies, with opportunities to build relationships across branches and pursue internal openings.

Qualifications

• High School Diploma or equivalent.
• 6–12 months of cash handling or customer service.
• Strong attention to detail and organization.
• Professionalism in conduct and appearance.
• Proficiency in basic computer operations.
• Ability to work in a fast-paced environment with changing priorities.
• Preferred: college degree, retail banking experience, familiarity with Fiserv DNA, MS 365.

Responsibilities

• Process deposits, withdrawals, payments, check cashing, and transfers.
• Balance cash drawer daily.
• Assist members with account inquiries and direct deposit letters.
• Recommend products to support members' financial goals.
• Maintain member records and stay current on offerings.
• Ensure compliance with policies, procedures, and regulations.
• Support branch operations with clerical tasks.

Skills

Cash handling

Customer service

Attention to detail

Organizational skills

Communication skills

Interpersonal skills

Professionalism

Team collaboration

Education

High School Diploma or equivalent

Tools

MS 365

Fiserv DNA

Job description

Description

Travel Teller Benefit Highlights

• Paid vacation, personal, sick, holiday, volunteer, and birthday time off
• 401(k) with 6% match and 4% profit-sharing contribution
• Loan and mortgage discounts + higher rates for savings products
• Employee Assistance Program to prioritize your wellbeing
• Incentive bonus based on performance of the organization

Starting Wage:

$17 - $18.25/ hour (includes $1/hour travel premium) based on experience

Hours:

Monday-Friday (Lunch Coverage and/or availability until 5 pm); 25-28 hours per week; occasional Saturdays

Location:

Grand Rapids Region

About The Role

As a Part-Time Travel Teller, you'll be the welcoming face of our credit union, helping members manage their finances with care, accuracy, and professionalism. You'll travel regularly to Caledonia, Hudsonville, and Wyoming, providing staffing support where it's needed most. This role offers opportunity to build meaningful relationships while developing valuable skills to serve your future career.

Where You're Headed

Start your Arbor journey as a Teller and grow right where you are - traveling between branches provides a unique opportunity to build relationships with staff across branches, expanding your professional network. Many Arbor leaders began in this role! With advancement opportunities and access to internal openings in lending, marketing, IT, HR, and finance, your future is full of possibility.

What You'll Do

• Process deposits, withdrawals, payments, check cashing, fund transfers, and more
• Balance your cash drawer daily
• Assist members with account inquiries, and direct deposit letters
• Recommend products and services that support members' financial goals
• Maintain accurate member records and stay current on our offerings
• Ensure compliance with policies, procedures, and regulatory requirements
• Support branch operations with clerical tasks

Is This You?

• High School Diploma or equivalent
• 6-12 months of cash handling/customer service
• Strong attention to detail, organizational, problem-solving, communication, and interpersonal skills
• Professionalism in conduct, communication, and appearance
• Proficiency in basic computer operation
• Ability to work collaboratively in a fast-paced environment with frequently changing priorities
• Preferred But Not Required: College degree, retail banking experience, familiarity with Fiserv DNA, proficiency in MS 365