Travel Team Teller - Exceptional Member Service

TowneBank; Northern (KY); Hybrid; USD 38,000 - 48,000; Full time

Job summary

TowneBank in the Upstate South Carolina region seeks a Full-Time Travel Team Teller in Oconee County. This on-site position handles member transactions across branches, balances cash, and promotes TowneBank products.

Responsibilities include verifying checks, processing transactions, assisting members by in-person, phone, or email, and following AML/BSA guidelines. Ideal candidates have teller experience and strong customer service skills.

Qualifications

• At least one year of bank teller experience with a single employer.
• Proven ability to give our members excellent service in person, on the phone, and by email.
• At least one year of work experience using basic computer skills including Outlook, Excel, Word and Bank software programs.
• Flexibility to learn and grow as new systems or processes emerge.
• Ability to keep cash drawer in balance on a daily basis.
• Ability to accurately process monetary transactions in a timely fashion.
• Ability to work as an integral and reliable team player.
• Ability to be punctual and dependable, keeping unplanned absences to a minimum.
• Ability to listen well and resolve member issues in a positive manner.
• Able to multi-task on a daily basis.
• Believe in learning new product information and promoting benefits to members.

Responsibilities

• Handling monetary transactions for members and enters them in the Bank’s software programs and provides receipts.
• Verifying checks and cash and examining documents for essential elements.
• Reviewing & providing system overrides on other tellers’ transactions, when needed.
• Following the Bank’s security guidelines on a daily basis.
• Staying abreast of the Bank’s check cashing policies and procedures and Federal Laws to verify checks and cash and examine documents for essential elements.
• Reviewing member accounts in order to make appropriate decisions regarding the requested transaction.
• Accurately keeping cash drawer in balance on a daily basis.
• Promoting TowneBank and its products and services.
• Providing exquisite service to members in person, on the phone or by email.
• Displaying a professional appearance and behavior.
• Performing other duties such as balancing the cash dispenser, settling the ATM, ordering supplies, settling internal bank accounts, balancing the branch, etc.
• Obeying all applicable federal laws, rules, and regulations relating to AML including the Bank Secrecy Act.

Skills

Bank teller experience

Customer service

Basic computer skills

Flexibility

Cash handling

Monetary transactions

Team player

Punctuality

Active listening

Multi-tasking

Product knowledge

Upselling

Tools

Outlook

Excel

Word

Bank software

Job description

TowneBank in the Upstate South Carolina region seeks a Full-Time Travel Team Teller in Oconee County. This on-site position handles member transactions across branches, balances cash, and promotes TowneBank products.

Responsibilities include verifying checks, processing transactions, assisting members by in-person, phone, or email, and following AML/BSA guidelines. Ideal candidates have teller experience and strong customer service skills.