Travel Team Manager

CSI Companies; Jacksonville (FL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental and Vision coverage

HSA with company match

401(k) retirement plan

Onsite fitness facility

Job summary

CSI Companies is seeking a Travel Team Manager to lead operational travel processes for our team in Jacksonville, FL. You will drive efficiency, ensure on-time, budget-conscious travel, and oversee a skilled travel group.

You will negotiate with vendors, manage officer budgets, and coordinate end-to-end travel for consultants while promoting process improvements and cross-team collaboration. A Bachelor’s degree and 3+ years in travel coordination are expected.

Qualifications

• Bachelor’s degree preferred.
• 3+ years of travel coordination and management experience.
• Strong leadership and mentoring abilities.
• Excellent communication and cross-team collaboration skills.
• Deep knowledge of business travel, vendor management and budgets.

Responsibilities

• Lead day-to-day travel operations ensuring accurate, timely, and cost-effective arrangements.
• Coach and develop a high-performing travel team including hiring and performance feedback.
• Oversee travel planning, policy interpretation, and issue resolution.
• Collaborate with stakeholders to streamline processes and improve cross-team communication.
• Negotiate with airlines, hotels, and providers for optimal pricing and availability.
• Coordinate end-to-end travel for consultants including itineraries and arrangements.
• Track travel budgets, reconcile invoices, and obtain approvals for exceptions.
• Drive technology and process improvements to boost efficiency and service delivery.
• Stay informed on industry trends and travel regulations.

Skills

Leadership

Communication

Vendor management

Budgeting

Education

Bachelor's degree in business administration or related field

Tools

Microsoft Excel

Job description

We’re looking for a Travel Team Manager who will lead operational processes for the travel team, ensuring project deliverables meet accuracy, efficiency, timeliness, and budget requirements. In this role, you will drive process enhancements and act as a change agent to improve team performance. You will also be responsible for overseeing and coordinating all travel-related activities for the company and its employees, including optimizing travel operations, managing resources effectively, adhering to travel policies, managing budgets, and ensuring efficient travel arrangements while maintaining high standards of service.

**This position is located full time onsite in our Jacksonville, Florida office**

Discover Your Next Big Opportunity with CSI Companies

At CSI Companies, we don’t just help people find jobs, we help them build careers that matter. Compassion is central to our operations, fostering empathy, understanding, and support for employees and partners. Transparency and open communication are pillars that are values that are championed in the organization. Working at CSI offers more than just a job – it is a place where individuals can grow and excel in their field. We prioritize agility in responding to market demands and client needs. Our dedication to excellence drives us to deliver exceptional results and overcome challenges through continuous innovation. Whether you're a creative thinker, a tech-savvy problem solver, or a healthcare hero, we connect you with top-tier employers and roles that align with your goals, passions, and lifestyle. As a Best Places to Work award-winner and a trusted partner to a variety of clients, we specialize in tailoring solutions in healthcare IT, Implementation Services, and more, offering everything from remote consulting opportunities to direct-hire roles and in-house careers.

What You'll Do:

• Lead day to day travel operations, ensuring accurate, timely, and cost effective travel arrangements that meet project timelines and budget requirements.
• Manage, coach, and develop a high performing travel team, including hiring, performance feedback, mentoring, and corrective action as needed.
• Oversee complex travel planning and policy interpretation, stepping in to resolve escalated issues and ensure compliance with company guidelines.
• Collaborate closely with internal stakeholders to streamline travel processes, support project needs, and improve cross team communication.
• Research, negotiate, and manage vendor relationships, including airlines, hotels, and transportation providers, to secure optimal pricing and availability.
• Coordinate and book end to end travel arrangements for consultants, including itineraries, accommodations, transportation, and emergency support.
• Track travel budgets and expenses, reconcile invoices and statements, report variances, and obtain approvals for exceptions when required.
• Champion technology, process improvements, and change initiatives to improve efficiency, scalability, and service delivery.
• Stay informed on industry trends, travel regulations, and emerging tools while supporting inclusion initiatives and participating in on call coverage as needed.

Your Experience:

• Bachelor’s degree in business administration or related field is preferred
• 3+ years of experience in travel coordination and management
• Demonstrated ability to lead, mentor, and motivate teams while independently applying expertise to guide, train, and support others.
• Strong communication, relationship building, and customer service skills, with the ability to collaborate across teams and navigate differing perspectives.
• Deep knowledge of the business travel industry, including negotiations, vendor management, reimbursements, budgets, and financial impacts.
• Proven ability to manage multiple projects, timelines, and budgets efficiently in fast paced, deadline driven environments.
• Exceptional organizational, analytical, and problem solving skills, with keen attention to detail and the ability to synthesize large volumes of data.
• Calm, adaptable, and decisive under pressure, with strong time management skills, sound judgment, and proficiency in Microsoft Office, including advanced Excel.

Why CSI? You'll gain access to:

• Medical, Dental and Vision coverage options
• State of the art fitness facility Included with access to group fitness classes and wellness challenges
• An award-winning corporate culture where Innovation and success Is celebrated
• Access to HSA with a company match
• Participation In company 401(k) retirement plan

The CSI Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.