Travel Support Specialist — Flexible Scheduling
Enchanted Horizons Travel
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Benefits offered by this job
Job summary
Enchanted Horizons Travel is seeking a detail-oriented Travel Customer Support Specialist to assist clients in the travel industry. This role offers flexible scheduling and a friendly, customer-focused environment where you will help travelers with inquiries, reservations, and guidance throughout the booking process.
You will communicate clearly, work independently when needed, and maintain accurate documentation while delivering professional service.
Qualifications
- Excellent communication and customer service skills.
- Previous customer service experience preferred but not required.
- Ability to work independently and manage time effectively.
- Comfortable using computers, email, and online tools.
- Detail-oriented with a solution-focused mindset.
- Interest in the travel industry is a plus.
Responsibilities
- Respond to customer inquiries via phone and email.
- Assist clients with travel questions, reservations, and general support.
- Provide accurate information about destinations, policies, and procedures.
- Deliver professional, friendly, and consistent customer service.
- Follow company standards and operational guidelines.
- Maintain clear documentation of customer interactions.
Skills
Job description
Enchanted Horizons Travel is seeking a detail-oriented Travel Customer Support Specialist to assist clients in the travel industry. This role offers flexible scheduling and a friendly, customer-focused environment where you will help travelers with inquiries, reservations, and guidance throughout the booking process.
You will communicate clearly, work independently when needed, and maintain accurate documentation while delivering professional service.
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