Travel Support Specialist — Flexible Schedule & Growth

Enchanted Horizons Travel; Beaverton (OR); Hybrid; USD 42,000 - 52,000; Full time

Benefits offered by this job

Flexible scheduling

Training and ongoing support

Growth opportunities

Collaborative and supportive team

Job summary

Enchanted Horizons Travel is seeking a Travel Customer Support Specialist who thrives in a flexible environment to assist clients in the travel industry. You will respond to inquiries by phone and email, guide customers through bookings, and deliver friendly, accurate service to ensure smooth travel experiences.

Ideal candidates have strong communication, a detail-oriented mindset, and the ability to work independently.

Qualifications

• Strong communication and customer service skills.
• Ability to manage time effectively and work independently.
• Detail oriented with a solution-focused mindset.

Responsibilities

• Respond to customer inquiries via phone and email.
• Assist clients with travel questions, reservations, and general support.
• Provide accurate information about destinations, policies, and procedures.
• Deliver professional, friendly, and consistent customer service.
• Follow company standards and operational guidelines.
• Maintain clear documentation of customer interactions.

Skills

Strong communication

Customer service

Time management

Independent Work

Detail oriented

Job description

Enchanted Horizons Travel is seeking a Travel Customer Support Specialist who thrives in a flexible environment to assist clients in the travel industry. You will respond to inquiries by phone and email, guide customers through bookings, and deliver friendly, accurate service to ensure smooth travel experiences.

Ideal candidates have strong communication, a detail-oriented mindset, and the ability to work independently.