Travel Support Specialist — Flexible Schedule & Growth

Enchanted Horizons Travel; Tucson (AZ); Hybrid; USD 20,664 - 30,307; Full time

Benefits offered by this job

Flexible scheduling

Training and support

Growth opportunities

Collaborative team

Job summary

Enchanted Horizons Travel seeks a Travel Customer Support Specialist to assist clients in the travel industry. You will respond to inquiries, guide customers through bookings, and ensure a smooth, positive experience with accurate information.

The role emphasizes flexible scheduling (part-time or full-time) and ongoing training, offering growth within the travel sector and a collaborative team environment.

Qualifications

• Strong communication and customer service skills.
• Previous customer service experience preferred but not required.
• Ability to work independently and manage time effectively.
• Comfortable using computers, email, and online tools.
• Detail-oriented with a solution-focused mindset.

Responsibilities

• Respond to customer inquiries via phone and email.
• Assist clients with travel questions, reservations, and general support.
• Provide accurate information about destinations, policies, and procedures.
• Deliver professional, friendly, and consistent customer service.
• Follow company standards and operational guidelines.
• Maintain clear documentation of customer interactions.

Skills

Strong communication

Customer service

Independent work

Time management

Computer proficiency

Job description

Enchanted Horizons Travel seeks a Travel Customer Support Specialist to assist clients in the travel industry. You will respond to inquiries, guide customers through bookings, and ensure a smooth, positive experience with accurate information.

The role emphasizes flexible scheduling (part-time or full-time) and ongoing training, offering growth within the travel sector and a collaborative team environment.