Travel Support Specialist — Flexible Schedule & Growth

Enchanted Horizons Travel; Saint Charles (MO); Hybrid; USD 32,000 - 52,000; Part time

Benefits offered by this job

Flexible scheduling

Training and ongoing support

Growth opportunities in travel

Collaborative team environment

Job summary

Enchanted Horizons Travel is seeking a Travel Customer Support Specialist to assist clients within the travel industry, handling inquiries via phone and email, guiding customers through bookings, and ensuring a smooth experience.

The role emphasizes clear communication, independence, and detail-oriented service. Flexible scheduling options and ongoing training support are provided to help you grow within the team.

Qualifications

• Excellent communication and customer service skills.
• Previous customer service experience preferred but not required.
• Able to work independently and manage time.
• Proficient with computers, email, and online tools.
• Detail-oriented with a solution-focused mindset.
• Interest in travel industry is a plus.

Responsibilities

• Respond to customer inquiries via phone and email.
• Assist clients with travel questions, reservations, and general support.
• Provide accurate information about destinations, policies, and procedures.
• Deliver professional, friendly, and consistent customer service.
• Follow company standards and operational guidelines.
• Maintain clear documentation of customer interactions.

Skills

Strong communication

Customer service

Time management

Independent work

Computer literacy

Job description

Enchanted Horizons Travel is seeking a Travel Customer Support Specialist to assist clients within the travel industry, handling inquiries via phone and email, guiding customers through bookings, and ensuring a smooth experience.

The role emphasizes clear communication, independence, and detail-oriented service. Flexible scheduling options and ongoing training support are provided to help you grow within the team.