Travel Support Coordinator — Remote & Flexible Hours

Enchanted Horizons Travel; Birmingham (AL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Comprehensive training

Flexible remote work

Part- or full-time options

Career growth in travel industry

Job summary

Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process.

You will handle client inquiries, offer travel options, coordinate reservations, and ensure accuracy of travel details with a high level of professionalism.

Qualifications

• Excellent written and verbal communication skills.
• Strong organization and time-management abilities.
• Self-motivated and comfortable working remotely.
• Detail-oriented and customer-focused mindset.
• Customer service, administrative, or hospitality experience preferred.
• Interest in travel is beneficial.

Responsibilities

• Communicate with clients about travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism and care.
• Follow company processes and service standards.

Skills

Communication

Organization

Remote work

Attention to detail

Customer service experience

Travel interest

Job description

Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process.

You will handle client inquiries, offer travel options, coordinate reservations, and ensure accuracy of travel details with a high level of professionalism.