Travel Support Specialist - Flexible Schedule & Growth

Enchanted Horizons Travel; Saint Paul (MN); Hybrid; USD 32,000 - 52,000; Part time

Benefits offered by this job

Flexible scheduling

Training and ongoing support

Growth opportunities

Collaborative team environment

Job summary

Enchanted Horizons Travel in Minnesota is seeking a Travel Customer Support Specialist to assist clients with travel inquiries, guide them through the booking process, and ensure a smooth, positive experience.

This role offers flexible scheduling (part time or full time), training and ongoing support, growth opportunities within the travel industry, and a collaborative team environment.

Qualifications

• Excellent communication and customer service skills.
• Experience in customer service preferred but not required.
• Ability to work independently and manage time effectively.
• Proficient with computers, email, and online tools.
• Detail-oriented with a solutions focus.
• Interest in travel industry a plus.

Responsibilities

• Respond to customer inquiries by phone and email.
• Assist clients with travel questions, reservations, and general support.
• Provide accurate information about destinations, policies, and procedures.
• Deliver professional, friendly, consistent service.
• Follow company standards and guidelines.
• Maintain clear documentation of customer interactions.

Skills

Communication

Customer service

Time management

Independence

Computer skills

Detail oriented

Job description

Enchanted Horizons Travel in Minnesota is seeking a Travel Customer Support Specialist to assist clients with travel inquiries, guide them through the booking process, and ensure a smooth, positive experience.

This role offers flexible scheduling (part time or full time), training and ongoing support, growth opportunities within the travel industry, and a collaborative team environment.