Travel Support Specialist

The Resume Database; United States; Teletrabalho; USD 35 000 - 65 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Structured onboarding

Booking tools access

Resumo da oferta

The Resume Database is seeking an entry-level Travel Support Specialist for a remote position in the United States. You will assist clients with travel inquiries, coordinate reservations, and ensure a smooth booking process.

No prior travel experience is required, with structured onboarding provided. You will respond to inquiries, help confirm bookings, review details for accuracy, and maintain organized records.

Qualificações

• Excellent written and verbal communication skills.
• Customer-focused with strong attention to detail.
• Comfortable using online systems and digital tools.
• Ability to work independently in a remote environment.
• Previous customer service or hospitality experience is helpful but not required.

Responsabilidades

• Respond to client inquiries about travel options, reservations, and itineraries.
• Assist with coordinating and confirming bookings for hotels, cruises, or vacation packages.
• Review travel details for accuracy including dates and traveler information.
• Provide timely updates and clear communication before and after travel.
• Maintain organized records of client interactions and reservations.
• Deliver professional and responsive customer support.

Conhecimentos

Communication

Customer focus

Digital tools

Remote work

Customer service experience

Descrição da oferta de emprego

We are seeking dependable and customer-focused individuals to join our team as a Travel Support Specialist. This remote role focuses on assisting clients with travel-related inquiries, supporting reservation coordination, and ensuring a smooth and positive customer experience throughout the booking process.

This is an entry-level opportunity within the travel industry. No prior travel experience is required. Structured onboarding and training are provided.

Key Responsibilities

• Respond to client inquiries regarding travel options, reservations, and itinerary details
• Assist with coordinating and confirming bookings for hotels, cruises, and vacation packages
• Review travel information for accuracy, including dates, traveler details, and accommodations
• Provide timely updates and clear communication before and after travel
• Maintain organized records of client interactions and reservations
• Deliver professional and responsive customer support

Qualifications

• Strong written and verbal communication skills
• Customer-focused mindset with attention to detail
• Comfortable using online systems and digital platforms
• Ability to work independently in a remote environment
• Previous customer service, hospitality, or administrative experience is helpful but not required

$35,000 – $65,000 a year

What We Offer

• Structured onboarding and guided training
• Access to booking tools and travel supplier resources