Remote | Travel Support Specialist

Aisles & Abroad; Seattle (WA); Remote; USD 35,000 - 65,000; Full time

Job summary

Aisles & Abroad is hiring a Travel Support Specialist to assist clients with travel inquiries, coordinate reservations, and ensure a smooth booking process. This entry-level role requires no prior travel experience and includes structured onboarding and training.

The position offers a remote work setup with room for professional development, and you will join a supportive team focused on delivering excellent customer service throughout the travel journey.

Qualifications

• Excellent written and verbal communication skills.
• Customer-focused with attention to detail.
• Comfortable using online systems and digital platforms.
• Ability to work independently in a remote environment.
• Previous customer service, hospitality, or administrative experience is helpful but not required.

Responsibilities

• Respond to client inquiries regarding travel options, reservations, and itinerary details
• Assist with coordinating and confirming bookings for hotels, cruises, and vacation packages
• Review travel information for accuracy, including dates, traveler details, and accommodations
• Provide timely updates and clear communication before and after travel
• Maintain organized records of client interactions and reservations
• Deliver professional and responsive customer support

Skills

Communication

Customer-focused

Digital systems

Remote independence

Customer service experience

Job description

Position Overview

We are seeking dependable and customer-focused individuals to join our team as a Travel Support Specialist. This remote role focuses on assisting clients with travel-related inquiries, supporting reservation coordination, and ensuring a smooth and positive customer experience throughout the booking process.

This is an entry-level opportunity within the travel industry. No prior travel experience is required. Structured onboarding and training are provided.

Key Responsibilities

• Respond to client inquiries regarding travel options, reservations, and itinerary details
• Assist with coordinating and confirming bookings for hotels, cruises, and vacation packages
• Review travel information for accuracy, including dates, traveler details, and accommodations
• Provide timely updates and clear communication before and after travel
• Maintain organized records of client interactions and reservations
• Deliver professional and responsive customer support

Qualifications

• Strong written and verbal communication skills
• Customer-focused mindset with attention to detail
• Comfortable using online systems and digital platforms
• Ability to work independently in a remote environment
• Previous customer service, hospitality, or administrative experience is helpful but not required

$35,000 - $65,000 a year

What We Offer

• Structured onboarding and guided training
• Access to booking tools and travel supplier resources
• Ongoing professional development opportunities
• Flexible remote work environment
• Supportive and collaborative team culture

Ideal Candidate

This role is well suited for individuals seeking remote customer service opportunities, career changers exploring the travel industry, or professionals with service-oriented backgrounds.