Travel Support Specialist | Remote

Aisles & Abroad; United States; Remote; USD 35,000 - 65,000; Full time

Benefits offered by this job

Structured onboarding

Booking tools access

Professional development

Flexible remote work

Collaborative team culture

Job summary

Aisles & Abroad is seeking a Travel Support Specialist to assist clients with travel inquiries, coordinate reservations, and ensure a smooth booking experience. This entry-level remote position offers structured onboarding and access to booking tools, with training provided.

You will respond to inquiries, confirm bookings, verify details, and maintain records while delivering professional customer support.

Qualifications

• Excellent written and verbal communication skills.
• Customer-focused with attention to detail.
• Comfortable using online systems and digital platforms.
• Ability to work independently in a remote environment.
• Previous customer service, hospitality, or administrative experience is helpful but not required.

Responsibilities

• Respond to client inquiries regarding travel options, reservations, and itinerary details.
• Assist with coordinating and confirming bookings for hotels, cruises, and vacation packages.
• Review travel information for accuracy, including dates, traveler details, and accommodations.
• Provide timely updates and clear communication before and after travel.
• Maintain organized records of client interactions and reservations.
• Deliver professional and responsive customer support.

Skills

Written communication

Verbal communication

Customer-focused

Remote work

Attention to detail

Tools

Booking systems

Job description

Position Overview

We are seeking dependable and customer-focused individuals to join our team as a Travel Support Specialist. This remote role focuses on assisting clients with travel-related inquiries, supporting reservation coordination, and ensuring a smooth and positive customer experience throughout the booking process.

This is an entry-level opportunity within the travel industry. No prior travel experience is required. Structured onboarding and training are provided.

Key Responsibilities

• Respond to client inquiries regarding travel options, reservations, and itinerary details
• Assist with coordinating and confirming bookings for hotels, cruises, and vacation packages
• Review travel information for accuracy, including dates, traveler details, and accommodations
• Provide timely updates and clear communication before and after travel
• Maintain organized records of client interactions and reservations
• Deliver professional and responsive customer support

Qualifications

• Strong written and verbal communication skills
• Customer-focused mindset with attention to detail
• Comfortable using online systems and digital platforms
• Ability to work independently in a remote environment
• Previous customer service, hospitality, or administrative experience is helpful but not required

$35,000 - $65,000 a year

What We Offer

• Structured onboarding and guided training
• Access to booking tools and travel supplier resources
• Ongoing professional development opportunities
• Flexible remote work environment
• Supportive and collaborative team culture

Ideal Candidate

This role is well suited for individuals seeking remote customer service opportunities, career changers exploring the travel industry, or professionals with service-oriented backgrounds.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.