Travel Support Specialist

Aisles & Abroad; United States; Teletrabalho; USD 35 000 - 65 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Structured onboarding

Remote-friendly work environment

Professional development opportunities

Flexible remote schedule

Resumo da oferta

Aisles & Abroad is seeking dependable, customer-focused individuals to join our team as Travel Support Specialists. This fully remote role assists clients with travel inquiries, coordinates reservations, and ensures a smooth, positive experience throughout the booking process.

This entry-level opportunity includes structured onboarding and training, with access to booking tools and supplier resources. Ideal for those starting in travel or switching careers, offering flexible remote work and a

Qualificações

• Strong written and verbal communication skills.
• Customer-focused mindset with attention to detail.
• Comfortable using online systems and digital platforms.
• Ability to work independently in a remote environment.
• Previous customer service, hospitality, or administrative experience is helpful but not required.

Responsabilidades

• Respond to client inquiries regarding travel options, reservations, and itinerary details.
• Assist with coordinating and confirming bookings for hotels, cruises, and vacation packages.
• Review travel information for accuracy, including dates, traveler details, and accommodations.
• Provide timely updates and clear communication before and after travel.
• Maintain organized records of client interactions and reservations.
• Deliver professional and responsive customer support.

Conhecimentos

Strong communication

Customer-focused mindset

Digital literacy

Remote work capability

Customer service experience helpful

Ferramentas

Booking systems

Travel supplier portals

Descrição da oferta de emprego

Position Overview

We are seeking dependable and customer-focused individuals to join our team as a Travel Support Specialist. This remote role focuses on assisting clients with travel-related inquiries, supporting reservation coordination, and ensuring a smooth and positive customer experience throughout the booking process.

This is an entry-level opportunity within the travel industry. No prior travel experience is required. Structured onboarding and training are provided.

Key Responsibilities

• Respond to client inquiries regarding travel options, reservations, and itinerary details
• Assist with coordinating and confirming bookings for hotels, cruises, and vacation packages
• Review travel information for accuracy, including dates, traveler details, and accommodations
• Provide timely updates and clear communication before and after travel
• Maintain organized records of client interactions and reservations
• Deliver professional and responsive customer support

Qualifications

• Strong written and verbal communication skills
• Customer-focused mindset with attention to detail
• Comfortable using online systems and digital platforms
• Ability to work independently in a remote environment
• Previous customer service, hospitality, or administrative experience is helpful but not required

$35,000 - $65,000 a year

What We Offer

• Structured onboarding and guided training
• Access to booking tools and travel supplier resources
• Ongoing professional development opportunities
• Flexible remote work environment
• Supportive and collaborative team culture

Ideal Candidate

This role is well suited for individuals seeking remote customer service opportunities, career changers exploring the travel industry, or professionals with service-oriented backgrounds.