Travel Services Operations Champion

Aaa Oregon-Idaho; Portland (OR); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Disability/Life insurance

401(k) employer contribution

AAA membership

Time off programs

Job summary

AAA Oregon/Idaho is seeking a Travel Services Support Specialist to join our Travel Administration team at our downtown Portland headquarters. The role focuses on assisting the Travel Services team to improve efficiency, service quality, and member satisfaction.

The position requires coordinating daily operations, executing priorities, and supporting travel staff with quality control, procedures, and process improvements. This is an on-site role at our Portland HQ.

Qualifications

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Responsibilities

• Support Travel Services team to enhance operational efficiency, service quality, and member satisfaction.
• Coordinate and execute daily operations, priorities, and initiatives for Travel Administration.
• Perform quality control reviews, develop and maintain procedures, coordinate projects, and drive process improvements.

Skills

Administrative support

Travel operations

Billing

Customer support

Microsoft Office

Communication

Problem solving

Education

High school diploma or equivalent

Tools

Travel systems

Supplier platforms

Job description

AAA Oregon/Idaho is seeking a Travel Services Support Specialist to join our Travel Administration team at our downtown Portland headquarters. The role focuses on assisting the Travel Services team to improve efficiency, service quality, and member satisfaction.

The position requires coordinating daily operations, executing priorities, and supporting travel staff with quality control, procedures, and process improvements. This is an on-site role at our Portland HQ.