Travel-Ready Field Service Tech: Medical Bed Systems

LINET; Chicago (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

LINET Americas, Inc. is seeking a Field Service Technician I to install, troubleshoot and repair LINET and non-LINET products in hospital environments.

You will assist on customer installations and report bed function issues to the Technical Support Team, completing repairs within established standards on-site. Requirements include a High School Diploma, 5 years related experience, electro-mechanical repair skills, a valid driver license, and proficiency in Microsoft Office.

Qualifications

• High School Diploma or equivalent.
• 5 years related experience and/or training.
• Advanced electro-mechanical repair and troubleshooting skills.
• Experience in driving “C” size trucks.
• Valid driver license; ability to be insured under Company guidelines; license record reviewed annually.
• Proficient in Microsoft Office Suite: Word, Excel, PowerPoint, Outlook.

Responsibilities

• Provide high level of customer service and interact with customers in a professional manner.
• Complete repair work for service related to electronic, hydraulic and pneumatic systems repairs as per established service standards and training.
• Assist as instructed on installations and complete routine preventative maintenance per service contracts.
• Document repairs as completed per work orders, including evaluation, service or PM forms, describing bed function failures and remedies, parts used, or parts required; confirm warranty status.
• Submit all paperwork signed by technician and facility representative to Technical Support Team within 24 hours of completion.
• Perform routine preventative maintenance on beds and repairs on all beds, stretchers, OBTs, and other accessories per service contracts and work orders.
• Understand product functionality and benefits to meet emergent customer needs and patient/caregiver benefits.
• Continue education as provided by LINET to stay current on LINET products and technologies.
• Adhere to LINET Safety Procedures during maintenance, repairs, installations and related tasks.
• Wear PPE including safety shoes, eye protection, gloves, and protective clothing at all times.
• LINET equipment will be provided and used; conduct service van maintenance, inventory tools and spare parts; report issues for safety.
• All other duties as assigned
• Regular and timely attendance, nights, weekends and on-call hours may be required.

Skills

Electro-mechanical repair

Troubleshooting

Microsoft Office Suite

Driving C-size trucks

Valid driver license

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

LINET Americas, Inc. is seeking a Field Service Technician I to install, troubleshoot and repair LINET and non-LINET products in hospital environments.

You will assist on customer installations and report bed function issues to the Technical Support Team, completing repairs within established standards on-site. Requirements include a High School Diploma, 5 years related experience, electro-mechanical repair skills, a valid driver license, and proficiency in Microsoft Office.