Travel Plaza Shift Leader — Customer Experience

Applegreen Travel Plazas; Seaside Park (NJ); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401 (k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

A leading travel plaza operator is seeking a Shift Supervisor in Seaside Park, New Jersey. The role involves leading a team to ensure excellent customer service, conducting daily procedures, and ensuring adherence to food safety standards. Ideal candidates should have cash handling experience and the ability to interact positively with customers. This position requires flexible hours including days, nights, weekends, and holidays, offering competitive perks such as a 401(k) plan and paid time off.

Qualifications

• Experience in cash handling and customer service is required.
• Prior shift supervisor or leadership experience is preferred.
• Demonstrates friendly and enthusiastic interactions with customers.

Responsibilities

• Lead team members on shift ensuring exceptional service.
• Engage positively with travelers and resolve complaints.
• Conduct opening, daily, and closing procedures.

Skills

Cash handling

Customer service

Leadership experience

Friendly interaction

Job description

A leading travel plaza operator is seeking a Shift Supervisor in Seaside Park, New Jersey. The role involves leading a team to ensure excellent customer service, conducting daily procedures, and ensuring adherence to food safety standards. Ideal candidates should have cash handling experience and the ability to interact positively with customers. This position requires flexible hours including days, nights, weekends, and holidays, offering competitive perks such as a 401(k) plan and paid time off.