Travel Plaza Shift Leader — Customer Experience

Applegreen Travel Plazas; Seaside Park (NJ); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Flexible schedules

Paid Time Off

401(k) with company match

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

A leading travel plaza company in Seaside Park, NJ is seeking a Shift Supervisor to lead team members and provide exceptional customer service. You will engage with travelers, complete daily procedures, and ensure compliance with food safety standards. Applicants should have cash handling and customer service experience, along with a preferred background in leadership. The position requires standing for long periods and working a flexible schedule including weekends and holidays.

Qualifications

• Experience in cash handling and customer service is required.
• Leadership or shift supervisor experience is preferred.
• Ability to interact with the public and coworkers in a friendly manner.

Responsibilities

• Lead shift team members to provide exceptional customer service.
• Complete opening, daily, and closing procedures/checklists.
• Ensure proper food handling procedures are followed.
• Process and receive payments using point-of-sale system.
• Assist in training new team members.
• Resolve customer complaints effectively.

Skills

Cash handling

Customer service

Leadership

Job description

A leading travel plaza company in Seaside Park, NJ is seeking a Shift Supervisor to lead team members and provide exceptional customer service. You will engage with travelers, complete daily procedures, and ensure compliance with food safety standards. Applicants should have cash handling and customer service experience, along with a preferred background in leadership. The position requires standing for long periods and working a flexible schedule including weekends and holidays.