Travel Plaza Shift Leader — Customer Experience

Applegreen Travel Plazas; Beach Haven (NJ); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401 (k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

A prominent travel services company in Beach Haven is looking for a Shift Supervisor to lead shifts and ensure exceptional customer service at their travel plaza. Responsibilities include managing team activities, ensuring compliance with food safety, and training new team members. Candidates should have customer service and cash handling experience, along with a friendly disposition. This role requires the ability to stand for long periods and lift up to 40 pounds. Flexible scheduling including nights and weekends is necessary.

Qualifications

• Customer service experience is essential, with cash handling required.
• Preferred experience in a shift supervisor or leadership role.
• Ability to interact positively with customers and coworkers.

Responsibilities

• Lead the activities of team members on shift.
• Provide friendly customer service and resolve complaints.
• Ensure compliance with food safety procedures.
• Assist in training new team members.

Skills

Cash handling

Customer service

Leadership

Job description

A prominent travel services company in Beach Haven is looking for a Shift Supervisor to lead shifts and ensure exceptional customer service at their travel plaza. Responsibilities include managing team activities, ensuring compliance with food safety, and training new team members. Candidates should have customer service and cash handling experience, along with a friendly disposition. This role requires the ability to stand for long periods and lift up to 40 pounds. Flexible scheduling including nights and weekends is necessary.