Travel Plaza Shift Leader — Customer Experience

Applegreen Travel Plazas; Barnegat Township (NJ); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401 (k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

A major travel plaza chain is seeking a Shift Supervisor in Barnegat Township, NJ. The role involves leading shifts, ensuring high-quality customer service, and training new team members. Candidates should have experience in cash handling and customer service, with leadership experience preferred. Responsibilities include training staff, operating POS systems, and following food safety protocols. This position offers a dynamic work environment with flexible scheduling options.

Qualifications

• Experience in cash handling and customer service is required.
• Shift supervisor or leadership experience is preferred.
• Ability to interact with others in a friendly and outgoing manner.

Responsibilities

• Lead the activities of team members on shift.
• Provide friendly customer service and resolve complaints.
• Complete operational checklists and procedures.
• Operate POS system and process payments accurately.
• Ensure food handling procedures are followed.
• Train new team members and assist in their onboarding.

Skills

Cash handling

Customer service

Leadership

Communication

Job description

A major travel plaza chain is seeking a Shift Supervisor in Barnegat Township, NJ. The role involves leading shifts, ensuring high-quality customer service, and training new team members. Candidates should have experience in cash handling and customer service, with leadership experience preferred. Responsibilities include training staff, operating POS systems, and following food safety protocols. This position offers a dynamic work environment with flexible scheduling options.