Travel Plaza Shift Leader — Customer Experience

Applegreen Travel Plazas; Barnegat Light (NJ); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401 (k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

A leading travel plaza operator in Barnegat Light is seeking a Shift Supervisor to lead team members in delivering exceptional customer service. Responsibilities include preparing food, ensuring compliance with safety standards, and managing cash operations. Ideal candidates should have cash handling experience, preferably in a supervisory role, and be available for flexible schedules including nights and weekends. Competitive benefits are offered including paid time off and education assistance.

Qualifications

• Experience in cash handling and customer service is required.
• Preferred experience in a supervisory role or leadership.
• Ability to interact positively with customers and coworkers.

Responsibilities

• Lead and support team members during shifts.
• Provide exceptional customer service and resolve complaints.
• Carry out opening and closing procedures according to policies.
• Operate a POS system and manage cash handling procedures.
• Ensure proper food handling and safety protocols are followed.
• Train new team members and maintain store cleanliness.

Skills

Cash handling

Customer service

Leadership

Communication

Job description

A leading travel plaza operator in Barnegat Light is seeking a Shift Supervisor to lead team members in delivering exceptional customer service. Responsibilities include preparing food, ensuring compliance with safety standards, and managing cash operations. Ideal candidates should have cash handling experience, preferably in a supervisory role, and be available for flexible schedules including nights and weekends. Competitive benefits are offered including paid time off and education assistance.