Travel Platform Strategy & Delivery Lead

Amazon Inc.; Arlington (VA); On-site; USD 111,000 - 147,000; Full time

Job summary

Amazon Travel & Events seeks a seasoned product/PM leader to define requirements, drive quarterly roadmaps with third-party technology partners, and own end-to-end delivery of travel platform capabilities from intake through launch and adoption tracking.

You will translate customer needs into clear product requirements and technical solutions, influence across internal teams and external vendors, and deliver measurable results for a global user base with data-driven narratives for leadership

Qualifications

• 3+ years in technical product or program management.
• Experience owning roadmap strategy and definition.
• Ability to translate customer needs into business requirements.
• Experience with feature delivery and tradeoffs of a product.
• Experience contributing to engineering discussions around technology decisions and strategy related to a product.
• Experience working with global teams and diverse partners.

Responsibilities

• Define product requirements for travel platform capabilities to improve self-service, reduce support contacts, and eliminate manual processes.
• Own and drive the product roadmap with third-party technology partners: prioritize feature requests, facilitate deep-dive sessions, make trade-off decisions, and hold partners accountable to commitments and SLAs.
• Define, track, and report programme-level success metrics (self-service rates, adoption, platform health, cost-to-serve) to measure product impact and drive prioritization.
• Drive platform migration and automation initiatives, informing build-vs-buy decisions and coordinating phased rollouts, stakeholder communication, and deprecation of legacy processes.
• Identify and resolve cross-functional blockers by partnering with internal teams and external vendor engineering and product teams.
• Collaborate with engineering teams to translate product vision into technical solutions, contributing to technology decisions and integration strategy.
• Produce data-driven narratives for leadership reviews (MBRs, QBRs), translating product performance into business impact and strategic recommendations.
• Partner with customer services teams to set programme-level success metrics and use data to drive prioritization.
• Write compelling requirements documents, strategy narratives, and business cases that contribute to executive alignment and cross-organizational decision-making.

Skills

Roadmap strategy

Customer requirements

Feature tradeoffs

Engineering collaboration

Global partnerships

Excel

SQL

Technical docs

Data-driven improvements

Travel tech experience

Platform migrations

Job description

Amazon Travel & Events seeks a seasoned product/PM leader to define requirements, drive quarterly roadmaps with third-party technology partners, and own end-to-end delivery of travel platform capabilities from intake through launch and adoption tracking.

You will translate customer needs into clear product requirements and technical solutions, influence across internal teams and external vendors, and deliver measurable results for a global user base with data-driven narratives for leadership