Global Travel Platform PM

Amazon Inc.; Seattle (WA); Sur place; USD 111 000 - 147 000; Plein temps

Résumé du poste

Amazon Travel & Events seeks a technically seasoned product/program manager to define requirements, drive quarterly roadmaps with third-party partners, and own end-to-end delivery of travel platform capabilities from intake to launch and adoption.

You will influence across internal stakeholders and external vendor teams, translate customer needs into clear requirements, make trade-offs, and report leadership with data-driven narratives.

Qualifications

• 3+ years of experience in technical product or program management.
• Experience owning/driving roadmap strategy and definition.
• Experience translating customer needs into business requirements.
• Experience owning feature delivery and tradeoffs of a product.
• Experience contributing to engineering discussions around technology decisions and strategy related to a product.
• Experience working with global teams and diverse partners.

Responsabilités

• Define product requirements for travel platform capabilities that improve self-service, reduce support contacts, and eliminate manual processes.
• Own and drive the product roadmap with third-party technology partners: prioritize feature requests, facilitate deep-dive sessions, make trade-off decisions, and hold partners accountable to commitments and SLAs.
• Define, track, and report programme-level success metrics (self-service rates, adoption, platform health, cost-to-serve) to measure product impact and drive prioritization.
• Drive platform migration and automation initiatives, informing build-vs-buy decisions and coordinating phased rollouts, stakeholder communication, and deprecation of legacy processes.
• Identify and resolve cross-functional blockers by partnering with internal teams (category management, customer care, customer engagement, data) and external vendor engineering and product teams.
• Collaborate with engineering teams to translate product vision into technical solutions, contributing to technology decisions and integration strategy.
• Produce data‑driven narratives for leadership reviews (MBRs, QBRs), translating product performance into business impact and strategic recommendations.
• Partner with customer services teams to set programme‑level success metrics and use data to drive prioritization.
• Write compelling requirements documents, strategy narratives, and business cases that contribute to executive alignment and cross‑organizational decision‑making.

Connaissances

Technical product management

Roadmap strategy

Requirements translation

Stakeholder management

Leadership communication

Outils

Excel

SQL

Description du poste

Amazon Travel & Events seeks a technically seasoned product/program manager to define requirements, drive quarterly roadmaps with third-party partners, and own end-to-end delivery of travel platform capabilities from intake to launch and adoption.

You will influence across internal stakeholders and external vendor teams, translate customer needs into clear requirements, make trade-offs, and report leadership with data-driven narratives.