Travel Nurse - Registered Nurse - Ms - Medical Surgical - $1729 / Week

Fusion Medical Staffing, LLC; Florida; Remoto; USD 17.000 - 24.000; Tempo pieno

Vantaggi offerti da questo lavoro

Remote onboarding and virtual training

Career development programs

Paid time off

401(k) retirement plan

Tuition reimbursement

Employee discounts

Flexible pay options

Descrizione del lavoro

Alorica is seeking a Remote Healthcare Customer Service Representative to assist customers from home. You will listen, resolve issues, and guide users through our product offerings.

The role requires a high school diploma or GED, healthcare background, and 6+ months of customer service or sales experience. Work from a private home workspace with company equipment and a reliable internet connection (15 Mbps down, 5 Mbps up) is required.

Competenze

• High school diploma or GED required.
• Healthcare background required.
• 6+ months of customer service or sales experience preferred.
• Work from home in a private residence.
• Broadband internet with minimum 15 Mbps down and 5 Mbps up.

Mansioni

• Guide customers through questions, concerns, or challenges they encounter while using the product or service.
• Listen actively to understand the root of the issue and provide clear, effective solutions.
• Record detailed call information for auditing, reporting, and follow-up purposes.
• Maintain and update customer records to ensure accurate and current information.
• Identify opportunities to introduce customers to new or enhanced services that meet their needs.
• Provide recommendations and guidance in a way that adds value and enhances the overall customer experience.

Conoscenze

Healthcare experience

Customer service

Sales experience

Formazione

High school diploma or GED

Descrizione del lavoro

Remote Healthcare Customer Service Representative

Location: Work at Home

Employment Type: Full-time

Supported By: Healthcare

Job Summary: You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit. Salary- $15.00 per hour

Key Responsibilities

• Guide customers through questions, concerns, or challenges they encounter while using the product or service
• Listen actively to understand the root of the issue and provide clear, effective solutions
• Record detailed call information for auditing, reporting, and follow-up purposes
• Maintain and update customer records to ensure accurate and current information
• Identify opportunities to introduce customers to new or enhanced services that meet their needs
• Provide recommendations and guidance in a way that adds value and enhances the overall customer experience

Requirements

• High school diploma or GED in hand for upload at time of interview for verification
• Experience in Healthcare background required
• 6+ months of customer service or sales experience preferred
• Work at home environment is in a private residence and matches the address listed on file
• Comfortable working with company-issued equipment such as a webcam if applicable.
• An Internet/Broadband Internet Connection such as DSL or Cable only. We do not accept Satellite, Dial-up or Wireless Internet connections (5G).
• Your workstation must be connected directly to the Internet with proof that your ISP meets a minimum download speed of 15 Mbps and minimum upload speed of 5 Mbps.

Internal Candidates

• Must not be on any corrective action or performance plans
• Must have held your current position for 6+ months
• Must have relevant industry/program experience

Location Note

We are only considering candidates and hiring for this position in the following states: Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Maryland, Michigan, Mississippi, Missouri, Nebraska, New Jersey, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Utah, Virginia and West Virginia.

Why Alorica?

Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work.

Benefits

• Company provided equipment
• Remote onboarding and virtual training experience
• Leadership development programs designed to support career growth and advancement
• Professional and personal development through open-access courses via Alorica Academy
• Virtual employee engagement activities and team events
• Employee referral bonus program
• Employee discount program
• Recognition and rewards programs
• Remote mentorship and coaching opportunities
• Health, dental, and vision coverage with HSA options
• Paid time off
• Flexible pay options: daily or weekly pay
• 401(k) retirement plan
• Leadership development programs that really grow your career
• Open access courses through Alorica Academy
• Paid training and tuition reimbursement
• Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more
• Employee assistance program for personal and professional support
• Additional voluntary benefits to meet your individual needs

Our Values

• Bold – We challenge conventions and take smart risks
• Relentless – We deliver results, no matter what it takes
• Connected – We work as One Alorica because we're stronger together
• True – We show up as our authentic selves, every single day

Equal Opportunity Employer – Veterans/Disabled

Alorica is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic.