Travel & Member Services Consultant - Growth & Benefits

AAA - American Automobile Association; Austin (TX); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health coverage for medical, dental, 0

401(K) saving plans with company match

Pension

Tuition assistance

Paid parental leave

Volunteer time off

Employee discounts

Job summary

AAA - American Automobile Association in Austin is seeking an entry-level Travel Consultant to assist members with insurance and membership services. You will interface with members for road-trip planning, billing, and related services, delivering friendly, professional support.

You will receive paid training, work in a team-oriented environment, and have opportunities for advancement with skills-based pay increases, monthly bonuses, and comprehensive benefits.

Qualifications

• Prior experience in customer service/sales environment.
• Exceed assigned sales or service quality goals.
• Excellent communication, interpersonal and organizational skills.
• Adaptability to change and deadlines.

Responsibilities

• Provide insurance and membership services support to AAA members.
• Interface with members by phone and in person to assist with inquiries.
• Develop insurance leads for sales agents and life specialists.
• Perform routine and advanced duties to support agents and team members.
• Meet cross-selling goals and participate in training and growth opportunities.

Skills

Customer service

Sales experience

Communication skills

Interpersonal skills

Organizational skills

Adaptability

Education

High school diploma or GED

Tools

Microsoft Office

Job description

AAA - American Automobile Association in Austin is seeking an entry-level Travel Consultant to assist members with insurance and membership services. You will interface with members for road-trip planning, billing, and related services, delivering friendly, professional support.

You will receive paid training, work in a team-oriented environment, and have opportunities for advancement with skills-based pay increases, monthly bonuses, and comprehensive benefits.