Travel MedTech Field Service Engineer

IQVIA; Jacksonville (FL); On-site; USD 51,000 - 73,000; Full time

Job summary

IQVIA MedTech Field Service Engineer is sought to travel nationwide, install and maintain medical laboratory diagnostic equipment in hospitals, and provide exceptional customer service. The role requires up to date immunizations, credentialing, and a valid driver’s license for local travel.

This position emphasizes hands-on repairs, hardware/software configuration, and coordination with healthcare professionals to deliver reliable service across multiple sites.

Qualifications

• Bachelor's Degree or Technical School in biomedical engineering or related field.
• 3-5+ years’ experience in the repair, maintenance, and installation of medical laboratory diagnostic equipment used in a laboratory setting.
• Biomedical, hardware, electrical, mechanical and diagnostic repair and troubleshooting experience.
• Professional business acumen and effective communication skills.
• Self-motivated individual who can work independently or collaboratively within a team.
• Ability to respond to clients by traveling when needed to address repairs or maintenance.
• Strong time management and organizational skills to ensure on-time completion of project assignments.
• An active and unrestricted driver license, and a personal vehicle for local work-related assignments.
• Ability to sit and stand for long periods of time and lift up to 70 pounds, required.
• Ability to clear hospital vendor credentialing requirements.
• Position may/will require up to date immunizations.

Responsibilities

• Provide ongoing communication and customer support to on-site hospital staff.
• Organizing, testing, and updating medical devices, installing, and configuring hardware, software, and network products.
• Conduct routine checks and records data from product tests after installation and configuration.
• Document and submit daily data while maintaining high standards of product support quality documentation.
• Full-time commitment requires travel locally, regionally, and nationally.
• Maintains professional and technical knowledge by attending educational classes as required and reviewing technical bulletins.
• Performs other duties and/or projects as assigned.
• Maintain credentials required by Client’s customers through credentialing services such as GHX (Vendormate) or Reptrax.

Skills

Communication skills

Self-motivated

Time management

Organizational skills

Customer service

Education

Bachelor's Degree or Technical School in biomedical engineering or related field

Tools

Microsoft Office (Outlook, Excel, Word, OneNote)

Job description

IQVIA MedTech Field Service Engineer is sought to travel nationwide, install and maintain medical laboratory diagnostic equipment in hospitals, and provide exceptional customer service. The role requires up to date immunizations, credentialing, and a valid driver’s license for local travel.

This position emphasizes hands-on repairs, hardware/software configuration, and coordination with healthcare professionals to deliver reliable service across multiple sites.